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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Casey U.
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I thought this was a free service... The google ad says FREE. You can't get the resume you worked on out of the app without paying!

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Lamont N.
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Take pride in myself
March 9, 2022

Take pride in myself. I am a quick study and an overall asset where ever and whenever am needed

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Thank you for making it easy to complete my resume.

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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It was a good experience
March 9, 2022

It was a good experience. Very happy with my resume.

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Quick, easy, simple to work out
March 9, 2022

Quick, easy, simple to work out. Great choice of resume templates

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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This was way more painless than I initially thought it would be. I wish I'd found this company sooner!

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Israel
1 review
0 helpful votes
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It was excellent but I was led to believe the resume was free and it is not

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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I'm not that great with computers
March 9, 2022

I'm not that great with computers. But, this was pretty easy. It looks great, too! Thank You!

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
2 reviews
0 helpful votes
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It's easy to use and hassle free
March 9, 2022

It's easy to use and hassle free. Great work everyone!

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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Wonderful experience easy to use neat and organized

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wyoming
1 review
0 helpful votes
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This was promoted as free, and my only option was to buy a plan to download after I spent the time building, so I'm stuck and paying $3.00. I would have paid $3 or the service up front, just the backend hustle is dishonest and makes you all look like $#*!s.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mike,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Everything is easy and great
March 9, 2022

Everything is easy and great. What a help building a resume

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tanassjah E.
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Need more options for my resume far as description, objectives, and skills.

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Poland
1 review
0 helpful votes
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You fill out all your details and it is only at the end they ask for money. Youre tricked into thinking it is a free service. Very sneaky

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jane,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Kelar G.
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Process was very simple and the end result was a professional looking and sounding resume!

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Robert T.
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The way ResumeGenius guides the resume is incredible

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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I loved the app
April 8, 2022

I loved the app. I did not love where you had to pay at the end. I chose this app because they promised that I woulnt have to pay or pull out a credit card.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Droxsine,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Donna I.
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Easy, professional resume, quick, filling out simple.

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

KR
1 review
0 helpful votes
Follow Hagos F.
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Great is great have such a platform to prepare a resume

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Donna P.
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Satisfied, pleased, professional resume, helpful, easy

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius