On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great and very easy to use, I love the suggestive features.
Great, quick, easy to use and navigate with many added suggestions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Hope they don't just automatically charge again without reminders
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thanks for the help! The site and layout were super easy to use. I have no complaints!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Convenient and amazed with all the various templates to choose from.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said Free... until after I had spent over an hour. Just say you have to pay. It would not let me go back to make sure I did not have other options. Just be upfront.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
A great way to get your resume completed without all the stress of knowing what to say or where to begin!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The creation of a resume was very intuitive, especially for someone who has never made one before. I would like to be able to have more control on where I can place the title headings on the page. I really like using ResumeGenius.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Don't market this as free if it costs money to download the resume.
Hello Charlotte,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Pretty easy but wish I could have added my own career objective
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy to use. Asked all necessary questions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was under the impression that ResumeGenius was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The experience is good so far! But, if I can't print it, you will be hearing from me!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I had to pay for the resume to see finished product.
I won't be renewing but thankful to have it all in one place.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to make resume. But it is not free you need to pay to print it out.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Haven't even downloaded my resume yet. Little early for stars.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super user friendly. Easy to navigate. Life saving
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius