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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I like the formats available. I hope cancellation is easy.
This has been the most efficient method I have come across and it makes me feel like there is no job I will not get.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Great templates. Great access to editing. Liked the way I could edit what I wanted to add.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, easy to use, would recommend more editing otions but at least it can export to word and be fixed.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Not clear you had to pay when starting the project
Hello Addison,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I loved how this was so easy to fill out, and the professional look it gave.
5 Stars!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
With ease I was able to create a professional looking resume in only minutes.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This made making a resume quick and simple and it looks amazing!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to fill out, but wasnt expecting to have to pay for a free download.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is good as long as i get the resume like right now
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was am easy process to go through. Great program
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Not happy about saying the resume was free and then charging at the end
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent very efficient easy to follow will use agin!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
There are a few options / features that the resume builder tool can't use. With that being said, the feature is very intuitive and convenient, and the price to download my resume is reasonably affordable. The "Need Help?" option was also swift. My rating should be more like a 4.5 / 5!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great and very easy to use, I love the suggestive features.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, quick, easy to use and navigate with many added suggestions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Hope they don't just automatically charge again without reminders
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thanks for the help! The site and layout were super easy to use. I have no complaints!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius