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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Why auto sign up and charged after trial instead of just one off payments. Scams
Hello Mohamed,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I truly appreciate this service! It's so easy and Well worth the price to me anyway,
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Don't know yet--haven't seen the final product or had a chance to see what options I have now that I have paid you money.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helping my daughter create her first resume and ResumeGenius made it so easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I like it have options to choose and it's not expensive to get.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very smooth and easy to use! ResumeGenius makes the process intuitive and painless.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's trash you say its a free resume builder then charge at the end. Absolute scum.
Hello Duniel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Excellent when it came to copy-pasting contents from my old resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great app, only down fall they lied about it being free
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was a great and very easy I need to contact if there are any recommendation and career coaching or cv writing services
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's been a couple of years since I had to create a resume and I had no idea how to start or how to go about doing it. Resume Genius made it easy for me to complete, and it looks amazing.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Overall this has been easy to use in building my resume. A little more flexibility to edit fields would be good such as changing field titles and adding multiple lines to certain headers.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is not a free service as advertised. After you put in all the work you can not either save or print without having to purchase.
Hello Kerry,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Should be a one time payment, not a monthly subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy to create a resume with Resume Builder.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Really fast and easy to use with step by step to fill in details for the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
They lied and said it was free until the end and you had to pay to download your resume.
Hello Gary,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I needed a quick resume and discovered this site and it was just what I was looking for.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius