Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Angelia T.
Unfollow Angelia T.
Share Review
Report Review

Very helpful made updating my resume so much easier

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

GB
1 review
0 helpful votes
Follow Mohamed I.
Unfollow Mohamed I.
Share Review
Report Review

Why auto sign up and charged after trial instead of just one off payments. Scams

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mohamed,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Deborah I.
Unfollow Deborah I.
Share Review
Report Review

I truly appreciate this service! It's so easy and Well worth the price to me anyway,

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Katelyn G.
Unfollow Katelyn G.
Share Review
Report Review

Don't know yet--haven't seen the final product or had a chance to see what options I have now that I have paid you money.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Grace R.
Unfollow Grace R.
Share Review
Report Review

Helping my daughter create her first resume and ResumeGenius made it so easy.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Elijah L.
Unfollow Elijah L.
Share Review
Report Review

I like it have options to choose and it's not expensive to get.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow JonAllen E.
Unfollow JonAllen E.
Share Review
Report Review

Very smooth and easy to use!
May 8, 2022

Very smooth and easy to use! ResumeGenius makes the process intuitive and painless.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Duniel C.
Unfollow Duniel C.
Share Review
Report Review

It's trash you say its a free resume builder then charge at the end. Absolute scum.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Duniel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Don X.
Unfollow Don X.
Share Review
Report Review

Easy and quick to use
May 7, 2022

Easy and quick to use. The formats are great and on target

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
2 reviews
0 helpful votes
Follow Logan C.
Unfollow Logan C.
Share Review
Report Review

Excellent when it came to copy-pasting contents from my old resume.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Nancy U.
Unfollow Nancy U.
Share Review
Report Review

Great app, only down fall they lied about it being free

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Egypt
1 review
0 helpful votes
Follow Mohamed Y.
Unfollow Mohamed Y.
Share Review
Report Review

It was a great and very easy I need to contact if there are any recommendation and career coaching or cv writing services

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Alicia R.
Unfollow Alicia R.
Share Review
Report Review

It's been a couple of years since I had to create a resume and I had no idea how to start or how to go about doing it. Resume Genius made it easy for me to complete, and it looks amazing.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Benjamin A.
Unfollow Benjamin A.
Share Review
Report Review

Overall this has been easy to use in building my resume. A little more flexibility to edit fields would be good such as changing field titles and adding multiple lines to certain headers.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Kerry P.
Unfollow Kerry P.
Share Review
Report Review

This is not a free service as advertised. After you put in all the work you can not either save or print without having to purchase.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kerry,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Jessica U.
Unfollow Jessica U.
Share Review
Report Review

Should be a one time payment, not a monthly subscription.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Donna A.
Unfollow Donna A.
Share Review
Report Review

It was easy to create a resume with Resume Builder.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Singapore
1 review
0 helpful votes
Follow Nan L.
Unfollow Nan L.
Share Review
Report Review

Really fast and easy to use with step by step to fill in details for the resume.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Gary P.
Unfollow Gary P.
Share Review
Report Review

They lied and said it was free until the end and you had to pay to download your resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gary,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jamie J.
Unfollow Jamie J.
Share Review
Report Review

I needed a quick resume and discovered this site and it was just what I was looking for.

Date of experience: May 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius