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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great set up. Need more professions in the experience and career objective fields.
So far everything has been easy to understand and use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great and useful! Very intuitive and fast to work with
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very good. Good variety of templates to choose from that make my resume stand out
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My experience was awesome. Very well made layout for beginners.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I really like resume genius. Resume genius makes formatting easy
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great and Easy way to fill out a resume. And the final product looks amazing
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Advertised as free, then didn't want to lose all the work so I was forced to pay. Would give 0 stars if it was an option
Hello Brandon,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It's a great tool but you have to spend money. Worth it though, but still.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and get my professional resume quick!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Been extremely helpful in walking me through creating my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love that I can create these beautiful resumes but it does stink that you have to pay for them. I understand the reason behind it but all in all I would say I'm satisfied with the resume you helped me build and glad I am able to use it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It is a little misleading but the experience was smooth and supportive.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great! Quick results at a time when time was of the essence.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
You shouldn't advertise as a free site and then bait and switch you rat bastards, I hate you with the burning passion of 10,000 suns
Hello Quintin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was a great experience to une your service. I hope to use again if needed.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good, but I would like to be able to change the order of career experiences, and have not been able to see how to do that.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Loved the template choices and guided word choices
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use. Blocks are a little small.
The suggestion list are great!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius