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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I was told it was free then had to get a membership? Dumb as hell
Lovely and useful site though itd be nice if you had a 1 time pay option because i'm just going to make sure i dont get billed monthly
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
If you want to charge me 2-6 dollars each time I log back in, make some changes, and download my updated resume, thats fine, but 24 dollars for not touching it for a month? I uploaded my previous resume and had to edit all the information the website ripped form it to make it anywhere close to legible. I shouldn't be charged 24 dollars just because I've used the website before. Ridiculous.
Hello Arlo,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Love the format. However misleading with the "free".
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and well put together. I didn't appreciate the payment I had to do to get the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I dont want to pay for something that was advertised as free.
Hello Robert,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Good format, helpful advice. Please tell people they need to buy a subscription before they have made their resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome. Just what I was looking for. Yay! Yay! Yay!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Great service for new graduates creating a professional resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank u it was a great tool i would of been lost without ir
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was tricked into wasting my time and forced to purchase a trial to get my resume.
Hello Grace,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Great, but for the fact it says free and it's not! Love the outcome, though.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was a quick easy way to get a professional resume done.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Nowhere did it indicate that I had to pay until the end, but it's a good resume builder.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wonderful it was stress free, timeless and choose the right words
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Helped me build a professional resume that's sure to get noticed.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love it and will use in future too
Simple to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was easy to quickly get my information into a resume format
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Everything went extremely well, made it very easy to use... great templates to choose from as well.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Loving it. I really appreciated the help building this resume and hope I see great results
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Thatcher,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius