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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
2 reviews
0 helpful votes
Follow Thatcher L.
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I was told it was free then had to get a membership? Dumb as hell

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Thatcher,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Lovely and useful site though itd be nice if you had a 1 time pay option because i'm just going to make sure i dont get billed monthly

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Arlo X.
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If you want to charge me 2-6 dollars each time I log back in, make some changes, and download my updated resume, thats fine, but 24 dollars for not touching it for a month? I uploaded my previous resume and had to edit all the information the website ripped form it to make it anywhere close to legible. I shouldn't be charged 24 dollars just because I've used the website before. Ridiculous.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Arlo,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Love the format
May 9, 2022

Love the format. However misleading with the "free".

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Easy to use and well put together. I didn't appreciate the payment I had to do to get the resume.

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Robert K.
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I dont want to pay for something that was advertised as free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Robert,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Connor O.
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Good format, helpful advice
May 9, 2022

Good format, helpful advice. Please tell people they need to buy a subscription before they have made their resume.

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Michael S.
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Awesome
May 9, 2022

Awesome. Just what I was looking for. Yay! Yay! Yay!

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Carson H.
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Great service for new graduates creating a professional resume.

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Laura P.
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Thank u it was a great tool i would of been lost without ir

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Grace A.
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Was tricked into wasting my time and forced to purchase a trial to get my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Grace,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Robin Q.
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Great, but for the fact it says free and it's not! Love the outcome, though.

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Bruce H.
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It was a quick easy way to get a professional resume done.

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Andor M.
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Nowhere did it indicate that I had to pay until the end, but it's a good resume builder.

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Regina Z.
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Wonderful it was stress free, timeless and choose the right words

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Thomas N.
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Helped me build a professional resume that's sure to get noticed.

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Pardeep S.
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I love it and will use in future too
Simple to use

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Krishna N.
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Was easy to quickly get my information into a resume format

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Michael O.
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Everything went extremely well, made it very easy to use... great templates to choose from as well.

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Toi R.
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Loving it
May 8, 2022

Loving it. I really appreciated the help building this resume and hope I see great results

Date of experience: May 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius