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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
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So far so good
June 4, 2022

So far so good. Easy to use but wished I could change fields.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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I love the resume creating experience, however I do wish that you had expressed earlier what the costs would be up front.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Would love to be able to move subjects to areas that I want. (eg References below Languages)

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Made it very simple to put my resume together. Most user friendly for sure!

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Feel tricked having to pay 3 bucks to get my resume when the page said no logins or account needed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gregory,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Walleania G.
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I absolutely love Resume Genius
June 3, 2022

I absolutely love Resume Genius. I will definitely recommend my friends and family.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
4 reviews
11 helpful votes
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Easy to use
June 3, 2022

Easy to use. Still unclear of the quality and effectiveness of the Resume.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Its an amazing tool that helped me build a professional resume

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
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This is super cool!
June 3, 2022

This is super cool! It's efficient and most importantly, the result is amazing.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I like how fast this process was. I like how professional it looks. I like all the autofill options.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I like the website, but I wish I could move around the sections according to the template. Also, I would love to be able to use this for free.

Date of experience: June 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Frank O.
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Very helpful templates and hopefully good feedback

Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Very user-friendly, has good suggested tips/input as you build your resume, and lots of options to choose from that will incorporate all you need.

Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Communication with the company is not very good. I requested to change the format of this resume but got no other choices of resume from the company representatives.

Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
6 reviews
0 helpful votes
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Comprehensive, easy-to-use
June 3, 2022

Comprehensive, easy-to-use. Really love all the choices.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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Very Helpful
June 3, 2022

Very Helpful. Don't like bait and switch of auto renew.

Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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FALSE advertising about free resume building. I went through the process only to find out after the fact that I cannot download my resume as a word doc or pdf unless I pay. Downloading as a text doc. Is useless.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jordan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Brittany U.
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Great and easy service with very professional wording

Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
2 reviews
0 helpful votes
Follow Jermaine Z.
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I've just bought this subscription for a trail, and I'm hoping it's worth it. So far it was quick and easy for me to build a resume.

Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
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You claim this is free and not only make people pay at the end, you force them to sign up for a monthly subscription that you know for a fact people will forget to cancel. Thanks so much. I understand wanting money in the end but the forced monthly is a scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Raechel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius