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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I thought the resume builder was free but was charged $2.95 for a 14 day trial
Site says it's free, but after you finish your entire resume, it prompts you to pay! Also they will be taking $30 from your card every few weeks if you don't unsubscribe.
Hello MontiAnna,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Regards,
Resume Genius
This was advertised as a free resume template, Unable to get resume without paying
Hello Rosemarie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
You market yourself as a free resume builder, yet I had to pay for services. Fraud!
Hello Nyree,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Great site to help you get back into writing a well developed Resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Converts from existing resumes fairly easily, dates got very mixed up but easy to edit
Thank you for your review. Glad we were able to help.
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Resume Genius
The ease of importing my old resume and using suggested bullet points made this not only easy, but exceptionally written. I love all the different styles so I can apply with the most appropriate one without recreating my resume and risking format errors.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You lied about it being free. Whats the point of calling it free when i cant print or download it for free?
Hello Adam,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This is my 1st time using this. I hope it turns out well
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Why do you say its free but then make us pay, stop false advertising
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I liked the choices of formats. Easy to input information.
You need to have an edit feature for job title.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
A very guided experience. I recommend Resume Genius
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Resume Genius
Inputting information was incredibly easy, time saving, and overall helpful
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Resume Genius
It was great. So quick and easy! I enjoyed it so much.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Entire time, site is listed as a FREE RESUME BUILDER! MAKE YOUR RESUME FOR FREE!
But then you spend all this $#*!ing time making this resume, and at the end it's like "OH YEAH, DID WE SAY IT'S FREE!? $#*! no, enjoy the bait and switch, congrats for the wasted time, now give us money.
Hello Cody,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
A free resume means just that, FREE. False advertising at its finest. If I had not already spent so much time completing the template for the resume I would not have continued. I should not be forced to sign up for a service that will be cancelled anyways.
Hello Ashley,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Great service for making a resume, downloading gave me a few issues.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far this resume builder has been very easy to use, including some great verbiage to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and I was thrilled that I could upload my existing resume. LOVE the suggestions for job duties. Nice formatting options
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It says its free to make but you have to pay to actually obtain the resume. Should say you have to pay from the start, be better.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius