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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Should not advertise the service is free if it's truly not
Would have liked to know about the charges upfront.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Holy cow ResumeGenius is great! Thank you so much!
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Resume Genius
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Resume Genius
Advertised as free resume but after creating the whole thing, pressing dowload takes you to a purchase page.
Hello Ruth,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
What an awesome resource that is very user-friendly!
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Resume Genius
Not super friendly after logging in and getting to my account and making all the changes it then wants to charge me after I already started this process and was still in the first 30 days and it never saved the last resume I did last month so had to start all over again. Very frustrating but I think I got it working
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to enter information and nicely organized into a resume
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Resume Genius
Good except u have to sign up for subscription in order to get your resume
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Resume Genius
This is THE BEST resume builder I have ever used. For the first time it is fun to make a resume and it is so easy to do!
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Resume Genius
I thought it was completely free, but luckily its only $2. Wish to have known from the beginning but the templates are super nice and the site is very user friendly so I'm overall very happy with my experience.
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Have a great day,
Resume Genius
Never indicated a need to pay until I put the work in. This is awful! Imagine being poor and not knowing what to do, falling on to this amazing resource, and THEN being greeted with a PAY ME FIRST screen. Absolutely abhorrent business practice. I had to pay for this for a friend so he can get help to get a job. He's lucky I could help because I'm penny pinching pretty hard myself.
Love the templates and how quickly I can build them
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Resume Genius
User friendly, quick process, no need to over think
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Resume Genius
Quick & easy process, different templates which are all pleasing to the eye
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Have a great day,
Resume Genius
Really good utility, but the subscription model is bogus.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very simple to navigate through to completion, and bonus its free
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
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Resume Genius
A little pricey but resume looks very clean. Worth it in the end.
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Resume Genius
Easy and non stressful format that makes the experience less frustrating.
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Have a great day,
Resume Genius
I was told this was a free resume builder but i still have to pay money. It should have been said before the payment point that i would need to pay a set amount (with a pop up or something) so that i wouldnt fill out all my information, which took over an hour - to then be told to pay. Not happy and yet i pulled out my wallet - so maybe that kind of marketing works.
Hello Trevor,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Zaria,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius