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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It is good. Would like to rearrange a few items on the resume.
Great builder, really helpful to have the prompt and search for related job duties. Wish there was a way to search via duties or software in addition to job title. I work at a startup and where a lot of hats, which required me to search various job titles.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I thought it was easy and quick to use and I am pleased with the turn out.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love the way that my resume came out and I love the effort they had put in to allow me to add as much details as possible. Thanks resume genius!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Quick process, but don't appreciate the possible re-occurring payments.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The experience is great and can't wait what jobs will come
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You advertise as a FREE resume builder. Then after going through the whole resume building process do you slap me with a fee to get my resume. That's just shady.
Hello Catherine,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The process was so easy and seamless! I over think things and this was very helpful and quick. Thank you! Mayra
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I thought the site was free. The cost should be upfront.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful bullet points, and many layouts to choose from
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I spent an hour and a half last night and an hour today working on this "free" resume builder - get ALL the way done and then have to pay. I'm sorry - but $2.95 isn't free.
Hello Roger,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Helpful to find formats to fit your job search needs
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Have a great day,
Resume Genius
Had to try 4 different cards before it would allow me to pay
Hello Skyler,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
They had some really good insight for my job performance
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Relatively painless. I didn't have one anxiety attack, or crisis of self worth through the whole process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Misleading website regarding payment. Presented itself as a free option, did not ask for payment until the last stage. Predatory "trial" option.
Hello Jim,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It has been an amazing and easy experience using Resume Genius.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy user interface that produced a beautiful resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was helpful and intuitive. Most resume builders are great until you land the job and need to cancel. We shall see and I will love to give better feedback when it comes to this circumstance. So far So Good!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy way to build a variety of resumes tailored to the jobs one is applying for.
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius