On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thank you for easy access to a complete and clean product in just minutes!
I needed help with my resume and it was definitely provided.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy step by step guide. Gives tips on information you can use for your resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Providing lots if key sentences that I ever could come up with.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great format to create a resume, specially for beginners.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was great, easy and so interactive and helpful all the way
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Tell people that they have to pay before they spend so much time on your $#*!ing website gross! Disgusting practice
Hello Emma,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Easy to follow with great suggestions to choose from to add and improve your resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It states free resume builder until you complete your resume and then they make you sign up for a monthly plan to get your resume.
Hello Shannon,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Awesome everything was easy and quick to get ready with it
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
$#*! you for making me pay for this after I invested like 30 minutes into making it go $#*! yourself manipulator
Hello Madeline,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I wish I knew from the start I would be charged in order to get what I spent the last 2 hours creating.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was a very simple and easy process. The recommendations this program gives were a huge help and i would recommend using it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I just wish the templates had a field for liked in profiles
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fshnfjjyfkhfulgiupiugtpiufulyfoygpiuh[oiyoihj
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Says no credit card required but then requires a credit card to print or save. It's a scam. I'll be cancelling before the 14 days is up
Hello Will,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This experience has been amazing. I could not have done my resume without Resume Genius. It would have taken me forever to get the quality of resume that I did through ResumeGenius. Thank you so much!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I submitted my resume for feedback and to be reviewed and edited by experts but haven't received a response despite my emailing. I am seeing job postings but don't have a resume to post. Jobs are already very scarce I'll lose opportunities if I don't get a response fast. I am ready to review my ratings if I get desired services but so far it has been very disappointing.
Hello Zehra,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Scam that you say free but then charge to download resume
Hello Isabelle,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It is very helpful with tips on making your resume look professional
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius