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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Jack D.
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My only concern is the web site said this was free.

Date of experience: June 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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This website is a lie
July 15, 2022

This website is a lie. Its not free, at the end you have to pay to get your resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Haafid,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Muhammad F.
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Smooth experience and quick one for making a difficult job like resume creation very easy

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow patti P.
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You are charging me though you advertise that it is free

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Georgeline H.
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Ok, a little time consuming and a little expensive too.

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Dylan F.
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Love how easy it was to get a tailored made resume fit perfectly just for me!

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Anna Y.
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This is supposed to be a free resume builder yet you hold the resume hostage until we purchase it. There is nothing free about it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anna,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow Terri D.
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Easy to use platform; suggestions are very helpful for tweaking your resume.

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Grant Z.
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The price should have been presented at the beginning

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
2 reviews
1 helpful vote
Follow Kyle V.
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You advertised a FREE resume
July 15, 2022

You advertised a FREE resume. Not a $2.95 resume. $#*! you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kyle,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Ashley F.
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Its bull$#*! that you claim its free then request money. I wont refer anyone to use your program.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ashley,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Rosemarie P.
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I don't like it when things are advanced for free and then there is a nominal charge and then after 2 weeks they chart you a lot.

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Rommel T.
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Very thorough and helpful with suggestions that can help assess one's skills.

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Alex G.
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So far so good
June 14, 2022

So far so good. Thank you for the help with the resume

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Andi L.
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I am an experienced professional with a Masters in Human Resource and Development. I am familiar with resume building and assisted many job-seekers with both chronological and functional resume building. This is an exceptional product and I have purchased it.

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Tina B.
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Going well
June 14, 2022

Going well. I need assistance in writing or re-writing this resume

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Betty E.
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Thank you for a quick and easy process! It made updating my resume painless.

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Tiffany A.
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Fast and easy and helped me avoid all the hassle with formatting in Word.

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
2 reviews
11 helpful votes
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Easy to use
June 14, 2022

Easy to use. Very helpful. Recommended to my friend and he bought it as well.

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow amanda N.
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Resume Genius is a fast and very helpful resume builder.

Date of experience: June 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius