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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Christina N.
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Very easy to use
June 29, 2022

Very easy to use. Awesome choices of job duties compared to Job Title and expertise!

Date of experience: June 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Vanessa A.
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Ok, I have to use the service before and need to update my resume to get hired.

Date of experience: June 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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It is advertised as a free service on google but then expects you to pay a subscription service to complete your resume. The product itself was excellent but the underhanded tactic to get a huge subscription payment is shady.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephanie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Nice, was genuinely lost before finding this website

Date of experience: June 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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So easy to use!
June 29, 2022

So easy to use! I feel more confident in my resume now.

Date of experience: June 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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Very easy to use and tons of customizable options. Only drawback is I would prefer a one-time fee option as opposed to a subscription.

Date of experience: June 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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So helpful!
June 29, 2022

So helpful! A life saver. Made this process so easy forme

Date of experience: June 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow Stacey N.
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Trying to do a CV and all it has done is take me through updating my resume?

Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Appeared to be quick and easy
June 29, 2022

Appeared to be quick and easy. Giving suggestion of content.

Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Raevyn L.
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The best experience creating my Resume! ResumeGenius made it super fun and easy for me! Thank you ResumeGenius!

Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Nice it was easy to use I had fun using this site.

Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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You were advertised as free on your google link but then after following through all the steps and building my resume, I was asked to pay for the product. The ease of use and convenience is the only reason I am giving four stars as the resume building software was very easy to use and follow along with. I do not appreciate false advertising.

Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Missing specific details pertaining to my work experience, but provides adequate substitutes.

Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow SUSAN O.
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Great guide, would like the ability to review print edit

Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
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You said free and here we are
July 29, 2022

You said free and here we are. Who needs a subscription to a resume builder?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nicholas,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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...
June 28, 2022

...

Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Said it was free finished the resume had to pay stop lying

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Adrian,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jonathan N.
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Was advertised as a free resume resume builder but basic services require purchase of an atuo renewing subscription. Waste of my $#*!ing time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jonathan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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...
June 28, 2022

...

Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Stephanie L.
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When searched on a search engine your site claims to be free. It is not free but that is not revealed until the end. It's terrible customer service and a lie.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephanie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius