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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

AE
1 review
0 helpful votes
Follow Michael V.
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Awesome, reliable, outstanding and perfect tool for create a good CV

Date of experience: July 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Amy N.
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Search stated FREE then was required to pay AFTER all my valuable time was spent creating the resume. This information should have been stated at the beginning of the process. Not very happy, because now I have to spend my valuable time writing this review and then canceling the subscription that I NEVER wanted to begin with. I also noticed that at the end of this process they ask me if they should follow up to make sure I am satisfied with the order. That is not a very good question because I gave 1 star, thought that was obvious that I was NOT satisfied.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Amy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Kelley E.
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I just want to buy the resume... not a subscription. Disappointed that I can't

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Glen Q.
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Don't like the fact the "free" is hidden until you try and download a created resume.

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Elvir V.
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Wasnt pleased it said free then after i wasted the time making a resume it makes you pay

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Heaven A.
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Quick, easy, and simple process with a great outcome.

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
Follow Katarina J.
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Pretty straight forward with easy input of information. I would have like the ability to further place and move some of the info on the template i chose.

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Annette G.
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The resume is beautiful
July 1, 2022

The resume is beautiful. I like how it turned out.

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Unrue E.
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You adverted as a free resume builder. While making the resume is free, i think it's scummy to wait till the end to charge for the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Unrue,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Melissa O.
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This template helped my brain to get back into the game of searching for the right fit of employment for me with such ease! Thank you!

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Elena D.
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Liked it but didn't like that it made me go to the Pro version at the end when today all you need is pdf resumes

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Emma I.
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It was easy and quick, however I would only charge if someone wants to download and edit more than once

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Shannon W.
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Thank you for helping me
June 30, 2022

Thank you for helping me. It was fun and easy. Thank you

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jacob H.
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Really easy going website, with a great price. Keep up the good work guys and gals.

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow joseph Z.
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Good, definitely helps when you've never written a resume before

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
2 reviews
0 helpful votes
Follow Winifred N.
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ResumeGenius asked the questions and you just answered. The different choices of the complete layouts are nice.

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Heather V.
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Great site, but if you say it's free then it should be free.

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Kiera V.
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Really helpful and quick!
June 30, 2022

Really helpful and quick! Made me a great looking resume! I was struggling because I didn't really have a lot of experience and needed a resume fast, this was really helpful.

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow justin Z.
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It says free but after putting in an hour of work you try to charge me. Shady!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Justin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

North Carolina
2 reviews
0 helpful votes
Follow Jeremy G.
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Easy, helpful suggestions to get your resume on point.

Date of experience: June 30, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius