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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Awesome, reliable, outstanding and perfect tool for create a good CV
Search stated FREE then was required to pay AFTER all my valuable time was spent creating the resume. This information should have been stated at the beginning of the process. Not very happy, because now I have to spend my valuable time writing this review and then canceling the subscription that I NEVER wanted to begin with. I also noticed that at the end of this process they ask me if they should follow up to make sure I am satisfied with the order. That is not a very good question because I gave 1 star, thought that was obvious that I was NOT satisfied.
Hello Amy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I just want to buy the resume... not a subscription. Disappointed that I can't
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Don't like the fact the "free" is hidden until you try and download a created resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wasnt pleased it said free then after i wasted the time making a resume it makes you pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick, easy, and simple process with a great outcome.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Pretty straight forward with easy input of information. I would have like the ability to further place and move some of the info on the template i chose.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The resume is beautiful. I like how it turned out.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You adverted as a free resume builder. While making the resume is free, i think it's scummy to wait till the end to charge for the resume.
Hello Unrue,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This template helped my brain to get back into the game of searching for the right fit of employment for me with such ease! Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Liked it but didn't like that it made me go to the Pro version at the end when today all you need is pdf resumes
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was easy and quick, however I would only charge if someone wants to download and edit more than once
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for helping me. It was fun and easy. Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Really easy going website, with a great price. Keep up the good work guys and gals.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good, definitely helps when you've never written a resume before
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
ResumeGenius asked the questions and you just answered. The different choices of the complete layouts are nice.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great site, but if you say it's free then it should be free.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Really helpful and quick! Made me a great looking resume! I was struggling because I didn't really have a lot of experience and needed a resume fast, this was really helpful.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It says free but after putting in an hour of work you try to charge me. Shady!
Hello Justin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Easy, helpful suggestions to get your resume on point.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius