On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The ease of the program has made completing a resume simple.
*******555
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I could not pay with the credit card that I wanted to because of your system
Hello Daniella,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The site was confusing to use and it was not easily understood that all the templates would cost money.
Hello Danielle,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very helpful tool without any confusion. Format very easy and made very helpful suggestions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This product is easy to use and I love the variety of resume formatting options.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I think you should be upfront about the fact that you're going to charge people to get a copy of their resume before they go through all the work of making one out. Kind of shady.
Hello Lori,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Excellent news about this item, job make easy-to-use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Wrong info given when trying to process payment via chat
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really made creating a C.V. a snap! The suggested skills list is extensive and very well written.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Thank you, I used your service before in the past.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use but sometimes too general related to my experience
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was great. I never give a perfect score because, we all have room for improvement.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The service was structured so that literally I could "fill in the blank" while still having agency in the look, verbatim, and tone.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You lead people to believe this is free but it is not. I took a lot of time to make the resume only to find out my time is wasted if I don't buy it.
Hello Zachary,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very helpful for distinguishing me from other candidates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great website to help build my resume :) love the templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fast easy and professional looking for entry level jobs.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great but would like more visual options to be added
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Everything is accessible and the options and templates are great to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius