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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Complete, organized, clear, succinct and easy to use website. You can cancel when you are finished with your current needs. When you return down the road, your previous work has been saved for you.

Date of experience: July 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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See pricing upfront
Sample resumes don't match the template i saw online

Date of experience: July 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Fast way to make different resumes tailored to different jobs

Date of experience: July 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Good Great wonderful excellent impressive awe-inducing. Anything else you want?

Date of experience: July 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
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Amazing Service that generated a high quality resume in about 20 minutes for less than $5.00

Date of experience: July 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Wonderful tool that makes building resumes super easy

Date of experience: July 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Hong Kong
1 review
0 helpful votes
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It said it was free once I did all the hard work and came to end it asked for money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Muhammad,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Absolutely perfect and easy way to produce a grade A resume. Thank you!

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Because you lured in claiming to be free but to get the actual file there's a pay wall.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shashank,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Quick and Easy
July 7, 2022

Quick and Easy. Sometimes this stuff can be dreadful but resume genius has helped a lot.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
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Thought it would be free to at least get one download option. Otherwise it's been super easy to use and I really like the many formatting options.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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I haven't needed a resume in 20 years. It was easy and helpful

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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Easy to choose template and transfer saved resume. The formats were a tremendous help!

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
2 reviews
0 helpful votes
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Have yet to see the product
July 7, 2022

Have yet to see the product. I was under the impression that it was free because it comes up and free in searches. This is deceiving.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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False advertisement, said resume builder was free then after completion had to be charged 2.95 and forced to go on a free trial and have to cancel subscription. What a waste of time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jessica,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Very easy to use, took all of the hard work out of the process

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
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Misleading, I thought it was going to be free like the ad said

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nolan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Cheryl G.
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Very easy to navigate and prompts were extremely comprehensive.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Great and easy to use
July 6, 2022

Great and easy to use. Gives relevant examples to follow.

Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow MJ O.
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You advertise on Google that your services are FREE, so that the person takes time to build their resume, only to later hit them with a fee. Not a flat fee, but a membership fee?! I'm paying the $2.95, getting my damn resume and after that, canceling. I'm gonna take some time out of my day to give you guys as many bad reviews as I possibly can, everywhere I possibly can too. This is false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello MJ,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius