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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Destiny S.
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It's fantastic how Resume Genius created there software to better help out all those job seekers to easily create the perfect resume.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
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I think it has been extremely helpful. The interface is intuitive and overall comforting.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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You guys made your application seem free then asked for money after the resume was built, which is both misleading and exploitative. Start off with the fact that it costs money instead of wasting people's time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Julian,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Chantra Y.
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I don't like how it advertised a free resume and then made me pay for it.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Cynthia Y.
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Amazing!
July 13, 2022

Amazing! They gave me everything I was thinking but didn't know how to write on paper

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Veronica D.
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This was easy to use and easy to upload and add to my existing resume while giving it a much needed upgrade.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Maxwell J.
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Simple interface that gave me various customization options.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Cynthia F.
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It was very easy to navigate and I appreciate that!

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Jenna I.
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Good experience, was very easy and instructional. I enjoyed.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Your company scammed me
August 12, 2022

Your company scammed me. I went through the entire process of composing a
"FREE" resume and at the very end I found out that I would not have access to my resume before paying $24.99. This company sucks.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sarah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arkansas
1 review
2 helpful votes
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I would've rated it 5 stars if the payment didn't feel manipulative. The website itself is FREAKING FANTASTIC and extremely easy to use and absolutely amazing. However; I do not appreciate my time being wasted. I went through the entire process and get to the end where I'm being asked for payment. Not one time was payment ever mentioned. You guys need to offer a free version AND a paid version or at the very least tell people it will cost something at the end.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Kimberly G.
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Great guidance and suggestions setting up my resume in a professional document.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Tyler I.
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Easy resume builder that gave me the ability to make what I needed at the time. Thank You

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Ronald Q.
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Quick and easy process
July 13, 2022

Quick and easy process. Will recommend to friends and family

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Mande L.
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Everything said this was free
August 12, 2022

Everything said this was free. So to put all of this time into creating this resume to be tagged with a fee right at the end really pisses me off.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mande,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Tonya W.
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Only use certain cards not always good for business!

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Mary N.
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I needed a quick update and this was easy and you gave me a choice, i like that, thanks

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Tanya X.
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It was an easy process
July 13, 2022

It was an easy process. I really liked the auto fill options

Date of experience: July 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wyoming
1 review
0 helpful votes
Follow David D.
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Make it clear that you have start a subscription before someone fills in all there information.

Date of experience: July 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow anil P.
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Good job, excellent service thank you so much to all

Date of experience: July 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius