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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Kimberly R.
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Very easy to use and provided great information to aide in building a resume

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Never thought I could be so simple to make literally the best resume possible

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Kandis Q.
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Advertising a resume as free then charging after someone spends alot of time creating one is crappy and deceptive advertising. SCUM

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kandis,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Serena J.
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Love how they transfer your information from your previous resume and the rest was fast and simple.

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
2 reviews
0 helpful votes
Follow Suzan A.
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Great easy way to create a new resume! Professional looking as well!

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Brenda S.
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ResumeGenius helped me to build my resume without being stressed out. Just input your information and let them do the rest!

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Great
July 14, 2022

Great. It is a great tool for helping me organize my idea of a resume. And also, to include all of my skills in an organized manner.

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Shania K.
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Not free you lied to me and let me do this whole thing thinking it was a free service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shania,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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Experience is good so far, let's hope that i dont start getting drafts out of my bank account like the last service i used this is a ONE TIME ONLY thing.

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Joseph H.
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Spent a lot of time creating a resume for job hunting and found out it was not free. Little disappointed in this fact. However my resume turned out nice and i decided to pay for it. Lots of templates to choose from and easy to work the website.

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Germain Y.
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This process was easier than expected. I'm so thankful.

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Michelle B.
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Very EASY, fast and professional looking! I am very impressed!

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Simone B.
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Very easy to use
A really great help when overwhelmed with the task of creating a resume

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Khalill L.
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I love the many different options on building the resume to help really shine up the job experiences. However, the one critique I must give is the fact that I came into this website under the impression that this was a free service only to be hit with the price tag upon either saving the resume or downloading it. Not the best impression, but not entirely a deal breaker for the product given in the end

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Hannah P.
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Wish i could do just a one time payment instead of having to cancel a membership that someone will only use for like one time

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Hannah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Donna X.
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This said the resume was free, i did all the work then to have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Donna,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Dorothy L.
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...
July 14, 2022

...

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Shasha F.
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Awesome experience
July 14, 2022

Awesome experience. Helped me so much to build and perfect my Resume. Made things very easy

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Destiny S.
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It's fantastic how Resume Genius created there software to better help out all those job seekers to easily create the perfect resume.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Porsche C.
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I think it has been extremely helpful. The interface is intuitive and overall comforting.

Date of experience: July 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius