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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Good experience, was very easy and instructional. I enjoyed.
Your company scammed me. I went through the entire process of composing a
"FREE" resume and at the very end I found out that I would not have access to my resume before paying $24.99. This company sucks.
Hello Sarah,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I would've rated it 5 stars if the payment didn't feel manipulative. The website itself is FREAKING FANTASTIC and extremely easy to use and absolutely amazing. However; I do not appreciate my time being wasted. I went through the entire process and get to the end where I'm being asked for payment. Not one time was payment ever mentioned. You guys need to offer a free version AND a paid version or at the very least tell people it will cost something at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great guidance and suggestions setting up my resume in a professional document.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy resume builder that gave me the ability to make what I needed at the time. Thank You
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Resume Genius
Quick and easy process. Will recommend to friends and family
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Resume Genius
Everything said this was free. So to put all of this time into creating this resume to be tagged with a fee right at the end really pisses me off.
Hello Mande,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Only use certain cards not always good for business!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I needed a quick update and this was easy and you gave me a choice, i like that, thanks
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Make it clear that you have start a subscription before someone fills in all there information.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good job, excellent service thank you so much to all
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was able.ro get a resume typed up im now waiting to get it. Details next time
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Resume Genius
Great Resume setup, but thought it was free because it says free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use the templates were helpfula nd I was able to add my own personalization
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Loved the suggestions and that I could add what I wanted.
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Resume Genius
The only thing that I did not care for is I could was unable to use my cash app card.
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Have a great day,
Resume Genius
The resume builder is great, very professional. I just think it is misleading because it is not free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great template with many wonderful formats to print your resume. Easy to personalize.
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Have a great day,
Resume Genius
Nice set. Easy to work with. Resume looks to get some real attention.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius