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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Outstanding experience
July 18, 2022

Outstanding experience. Very user friendly and helpful!

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Excellent!
July 18, 2022

Excellent! Made the entire resume process hassle-free.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Great easy step by step resume creator but it claims to be free when it is not.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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I don't like having to remember to cancel my subscription - I just need the one resume!

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Jaron G.
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Quick and easy and nice recommendations to boost your resume

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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The ad link for this website on google said free resume builder.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Colbin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Awesome, Super Easy and smooth
July 17, 2022

Awesome, Super Easy and smooth. My Resume was for a University, so maybe have more options for schooling.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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Thank you for the opportunity and support of your product.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
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You have no option but to pay
July 17, 2022

You have no option but to pay. Not a free site, but worth the price for many templets and suggestions provided. Would get a five if it didn't appear as a free site.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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You should disclose that you have to pay for resume before one does all the work making a résumé and then surprising them at the end. Not cool!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Jeremy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
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Interesting that you claim its "free" then hit me with a charge that I have to remember to cancel in 14days. Otherwise, super easy and efficient.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Could have told me it cost money before I did all that

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Seanteeria X.
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Website said it was free then when i got to the end it was 2.95

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Seanteeria,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Maranda G.
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Should not have to pay for a resume that is advertised as free

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
2 reviews
0 helpful votes
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Filling the form with uploaded resume repeated information in different job descriptions and per position.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Kaylley P.
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Very convenient!
July 17, 2022

Very convenient! I appreciate the effort that went into creating this Resume builder.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Vermont
1 review
0 helpful votes
Follow Dmitrios R.
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You exploitative $#*!ers need to tell people they have to pay for your stupid $#*!ing resume builder before they spend an hour putting their information in your stupid $#*!ing format

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Dmitrios,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Cyprus
1 review
0 helpful votes
Follow Myria P.
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Quick and easy, only problem is the contact number is not in the format of the local country, as a suggestion please have it as a free text or provide more options to adapt based on country

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
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Have yet to see the final product, but looking good.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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Great job I enjoy doing this and great service great job

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius