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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow SHANE G.
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It's been very easy to use the program and to create my resume.

Date of experience: July 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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This made building my resume very easy and accurate

Date of experience: July 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Very pleased so far
July 18, 2022

Very pleased so far. Great service... absolutely no complaint.

Date of experience: July 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow James Z.
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The site has an easy to use interface that I was able to plug my current resume into. The final product is polished and professional.

Date of experience: July 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Don't take no more money offa my card once I pay for this

Date of experience: July 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Carlos A.
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Great very understand to use and over all very helpful

Date of experience: July 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow KEVIN Y.
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Quick to do and amazing to take a current resume upload. Only issue is software seems to not notice things like your name at the top wrapping to next line. Can't submit a resume with 2 letters hanging off.

Date of experience: July 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Emmanuel S.
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Its advertised as a free resume builder and it is not. You need to pay 3 dollars for building your resume and you will be continuously charged a monthly fee if you forget to cancel your "14 day Trial".

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Emmanuel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Marylee N.
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Very helpful with resumes and providing information

Date of experience: July 18, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Joi B.
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Outstanding experience
July 18, 2022

Outstanding experience. Very user friendly and helpful!

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Carlos G.
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Excellent!
July 18, 2022

Excellent! Made the entire resume process hassle-free.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Heather H.
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Great easy step by step resume creator but it claims to be free when it is not.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow CHARLENE Z.
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I don't like having to remember to cancel my subscription - I just need the one resume!

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Jaron G.
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Quick and easy and nice recommendations to boost your resume

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Colbin H.
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The ad link for this website on google said free resume builder.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Colbin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Kyle Y.
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Awesome, Super Easy and smooth
July 17, 2022

Awesome, Super Easy and smooth. My Resume was for a University, so maybe have more options for schooling.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow John L.
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Thank you for the opportunity and support of your product.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
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You have no option but to pay
July 17, 2022

You have no option but to pay. Not a free site, but worth the price for many templets and suggestions provided. Would get a five if it didn't appear as a free site.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jeremy P.
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You should disclose that you have to pay for resume before one does all the work making a résumé and then surprising them at the end. Not cool!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Jeremy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
Follow Leeann Q.
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Interesting that you claim its "free" then hit me with a charge that I have to remember to cancel in 14days. Otherwise, super easy and efficient.

Date of experience: July 17, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius