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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I chose your company because it boasted FREE resumes only to find out after I input all of my info that payment was actually required. Due to false advertisement I will not be recommending your company to any of my friends
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use, and like the suggested industry lingo
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Resume Genius
...
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Resume Genius
I love the way you guys help me with my resume it was awsome and i really appreciated.
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Have a great day,
Resume Genius
:| :| :| :|
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Resume Genius
I'm having a difficult time editing the data on the resume.
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Resume Genius
Love, love, love this website! Best money I have ever spent!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I wish i would of known about the fee before i started filling out the resume...
Hello Nicole,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I loved making my resume here. Many options for a layout and the way they make it so easy and straightforward. My resume looks much better, cleaner, and better worded.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great and quick product. Really love the selection options to describe job accomplishments
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Resume Genius
Expand your templates to accommodate all types of curricula
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Resume Genius
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Have a great day,
Resume Genius
One time fee should be introduced at the plan selection. I imagine what you would lose in forgotten subscription fees from users would be more than balanced by the ease of use.
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Have a great day,
Resume Genius
This was advertised as free, but to download you have to purchase. Disappointed in the misleading ad
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Have a great day,
Resume Genius
Didn't know I was gana have to pay but helpful site and easy
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great, it was great to have the ideas available and edit text as needed.
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Have a great day,
Resume Genius
Very simple to complete. Great experience statements to choose from.
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Have a great day,
Resume Genius
Great! Well organized with essential words to attract attention to companies
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Have a great day,
Resume Genius
Easy to build a resume. Would like to be able to change heading titles manually (IE. Objective to Profile) and to add a Linked-in account as a contact point. I'd love to have been able to personalize the font used for my name.
Would be valuable to be able to drag and drop sections for best fit.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius