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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Should put what the price is before you spend time building a resume thinking it is free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
For my type of position there were not good options for my career goals.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love the layouts and how easy it was to create one
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thanks for being so simple and easy-to-use platform.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume building is great, however $24.95 a month is absolutely ridiculous. Should be 1/3rd the price.
Hello Trevor,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The site was easy to navigate and produced the product I needed and wanted.
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Resume Genius
I uploaded my resume and ResumeGenius made it easy to edit and gave great recommendations for copy. Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It would not allow me to change my employers in the experience section, very frustrating, overall, very good though
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great and Easy Experience creating resume. Wouldve given 5 stars but it didnt recognize the pay as you go visa i use...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was and I like to different resume choices provided.
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Have a great day,
Resume Genius
Said it was free, misleading but still affordable.
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Have a great day,
Resume Genius
I was very happy with the site until i got to the end and they charged me. I was under the impression it was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to follow with a large variety of options.
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Resume Genius
I like everything except I am unable to have my entire field of study typed out because it is too long
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Resume Genius
This was very easy to use and helped me create a very professional resume I can be proud of. I was a bit surprised at the cost after the initial two week period. It seems high. Regardless, I'm happy I created my resume this way.
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Have a great day,
Resume Genius
Good experience however when I googled your website it said free template not the case.
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Have a great day,
Resume Genius
Making me do the whole resume then making me pay
Say it upfront cowards
Hello Jaymin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Don't tell people it's free just to have them spend all the time filling it out to find out you pay at the end
Hello Clayton,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Super! I found what I need it to say without much difficulty
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius