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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
Follow Dhanaseelan C.
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Not sure why you charging $2.95 when it is under the free Resume templates.

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Dean J.
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Should put what the price is before you spend time building a resume thinking it is free

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
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For my type of position there were not good options for my career goals.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow jennifer G.
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Love the layouts and how easy it was to create one

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Aishwary W.
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Thanks for being so simple and easy-to-use platform.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Trevor R.
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Resume building is great, however $24.95 a month is absolutely ridiculous. Should be 1/3rd the price.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Trevor,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow ANTHONY Y.
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The site was easy to navigate and produced the product I needed and wanted.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Holly H.
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I uploaded my resume and ResumeGenius made it easy to edit and gave great recommendations for copy. Thank you!

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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It would not allow me to change my employers in the experience section, very frustrating, overall, very good though

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Aaron M.
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Great and Easy Experience creating resume. Wouldve given 5 stars but it didnt recognize the pay as you go visa i use...

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
2 reviews
0 helpful votes
Follow Stephanie F.
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It was and I like to different resume choices provided.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kathryn Z.
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Said it was free, misleading but still affordable.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Doreen S.
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I was very happy with the site until i got to the end and they charged me. I was under the impression it was free.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Randy L.
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Very easy to follow with a large variety of options.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Amber P.
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I like everything except I am unable to have my entire field of study typed out because it is too long

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Barbara X.
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This was very easy to use and helped me create a very professional resume I can be proud of. I was a bit surprised at the cost after the initial two week period. It seems high. Regardless, I'm happy I created my resume this way.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Randy X.
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Good experience however when I googled your website it said free template not the case.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow jaymin N.
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Making me do the whole resume then making me pay
Say it upfront cowards

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jaymin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Clayton B.
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Don't tell people it's free just to have them spend all the time filling it out to find out you pay at the end

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Clayton,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jacqueline K.
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Super!
July 20, 2022

Super! I found what I need it to say without much difficulty

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius