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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Nathan L.
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Literally created an incredibly detailed resume in about 15 minutes

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Ad online says it is free to get a resume. I was most definitely not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Carina,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Landon D.
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The first time I made a resume with ResumeGenius they helped me get a job right away! I am now updating my resume and I hope my new resume will show employers my skills and experience.

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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A bit misleading when it says its free but I need to purchase it

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Loling F.
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Excellent Resume creator
July 19, 2022

Excellent Resume creator. I will be using this from now on.

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Nancy O.
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It was easy to complete the resume. The prompts guided you through each step.

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
2 reviews
0 helpful votes
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It was so easy to do it looked good can't wait to have it in my hands

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Dakota
3 reviews
0 helpful votes
Follow Miriam T.
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This is a helpful tool for someone who has been out of the work force for a long time. The suggested job descriptions and skills are not as helpful as, I think, a list of keywords would be. But thank you very much!

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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Said it was free but it's not which is a lie. Would've been better to be honest up front

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tyler,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Natasha Z.
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Fantastic layout
Easy innovative
Coming from a business background b2b service excellence
CEO
Operations
Designer top quality care

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Terrific help with my resume
July 19, 2022

Terrific help with my resume. This was done quickly as I was in a bit of a jam. Extremely easy to follow and finish. Thanks

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Caushen F.
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Annoying that all resume builders advertise free resumes, guide people through making a resume and then are like "ope you have to pay for it now, no longer free"

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Caushen,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Wilfredo F.
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I was scared and nervous about how to make a resume. This website made it easy for me to develop one with the tools that are given and options to include in the resume if you are having trouble on how to word your resume

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Maggie R.
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Did not know I would have to pay, since it free resume templates, quite deceiving.

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Jacob L.
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Fast and easy service but unexpected payment after use.

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Spain
1 review
0 helpful votes
Follow Elizabeth T.
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Easy process
July 19, 2022

Easy process. Fine formatting. Helpful preset phrases.

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Kimberly D.
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Not enough options to customize the resume. The choices the program selects are very limited. But after vesting the time into creating it, I'm just going to use the one it made. I only hope it is not a mistake.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kimberly,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Indiana
2 reviews
0 helpful votes
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Great!
July 19, 2022

Great! It is very user friendly and simple to use. It has helped me tremendously.

Date of experience: July 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Cynthia X.
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I am disappointed that the price was not advertised before I started updating my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cynthia,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow ANGELITA Z.
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I need to update my resume and apply for another job. Guest services position in the airline

Date of experience: July 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius