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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Efficient and easy to understand. Love this site! 1
You advertised as free when you cannot download the resume.
Very fast and helpful, my resume was a mess before but now it sounds very professional
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was charged $3.00 for a free service... I was advised that they would refund my credit card and so I unlocked the card. They proceeded to charge my card an extra $33.00!?
Hello Scott,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The price is too high it doesn't have many options of resume
Hello Kishore,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Great site for making a resume, easy to do with their UI.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing, I loved that it helps you fill in the blanks when it comes to job experience
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Need more Customization options inside of custom resume sections, such as bullet points, bolding, italics, etc.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really love how fast and easy it was to make this!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Really great. Really easy and very very very helpful. Highly recommend
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Bullet points made this process so quick! Perfect for an unexpected job opportunity today.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
When I initially tried to make this charge you guys tried to charge $95 what's up with that
Hello Ellie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
100% would recommend to college students, easy to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Don't understand the need for my references email addresses, when I have their phone numbers listed
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy! User friendly! The first time I am not stressed about a resume
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I like how easy it was for me to create my resume, but I don't like the fact that I had to pay to get it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This website is advertised as free and it ended up costing money. Disappointing advertising.
Hello Andre,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It said it was free and then wouldnt let me download any of the templates for free. False advertisement
Hello Alyssa,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The resume builder makes it so much easier to help you find a better job
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Lamis,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius