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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I would have loved to see options with pictures as well. It gives resumes a more human touch and puts a face to the name at the first instant.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I don't like the fact that I have to have an email for references. Not everyone has an email they want to give out and this should be optional for a reference.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I googled free resume builder and it clearly is not free, I begin using and then get charged at the end you should charge at the beginning before building.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is a great option for a quick and great resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My experience on the site has been very rewarding. The site is easy to use and I feel confident in the product.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Like to follow up after 14 days with final survey.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume Genius makes it easy to create a professional looking resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This is advertised as a free resume service. Then you have to pay for the resume. If I knew I was going to have to pay for it, I would have just built it on my own in a separate document after reviewing your questions. Great help tool, but should not be advertised as a free service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great except the website said it was free so it was disappointing.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Well, when I actually get the resume I will be pleased to give the five stars.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume building skills was very helpful. The examples were exactly what your thinking but worded better.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, I feel like it made things a lot smother for me creating my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was Mentioned Free but they tricked me to paying at the end of completely filling all my resume. I wasted 199 coz i was tired of filling resume forms.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Extremely Convenient and Professional looking. It's a quick alternative to creating and updating your Resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This is a user-friendly service with plenty of templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was led to this free resume builder and tricked into building my resume thinking that it would be free at the end and then I had to pay for it or lose all the hard work I just put in building a resume.
Hello Rikki,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Said it was free, and then made me set up a payment plan.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This program was very easy to use. I was able to quickly and professionally prepare my documents.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius