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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Shareese E.
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I always make great resumes with you guys thank you

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sheikh V.
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Good. Hope it will work to get call from companies and get the job.

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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So easy to build a resume, especially with all the help! Thank you.

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
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Very easy step by step creating resume. Definitely will recommend

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Pretty cool so far..
July 25, 2022

Pretty cool so far. Be even better if I get the job...

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Kimberly Y.
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Easy to use with superb help when trying to find the proper things to say.

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Weird how you're preying on customers to forget their trial so u can upcharge them, do u though.

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow CRYSTAL R.
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Very easy to use!
July 25, 2022

Very easy to use! I love the template and the suggested descriptions. I saved a lot of time not having to focus on the lay out

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Kristyne H.
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Very helpful when wording skills and job performance

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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Easy to use Would have appreciated up front pricing

Date of experience: July 25, 2022
New York
1 review
0 helpful votes
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I did not realize this was not free it makes it look free in the advertisement and I've spent all this time now and I have to pay to retrieve my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kathleen,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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Very easy to get copy and formatting, while being able to adjust and customize.

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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I gave three stars because employee was not knowledgeable on correct return procedures for the resumes. The company is great, shes needs more training.

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Tawhnee G.
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It was great
July 25, 2022

It was great. Would like to be able to do a few adjustments. I love the wording and how easy and quick it was. Some things are a bit wordy or are very close but since I worked in a very small remote area my position was a bit unique. Would be nice to alter it just a tad. I also found the colors to be either too bold or too boring. I'd prefer a less colored area with just a slight highlight of Navy or Just the Bullets to be a slight color. Not too flashy but catch the eye.

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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Ridiculous it isn't disclosed until the end that you need to pay to actually obtain your resume. The free option is just to build it. They make it easy, but wait until the end to inform you payment is needed

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Keri,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Alicia W.
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Love it will refer to other how great this is and easy

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow OLGA S.
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The only negative is the site says its free and it is not

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow William E.
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Creating my resume was so easy i am excited about resume genius

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Ankara N.
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I love how easy they made it for me to draw up my resume

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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When I went to use it said it was free can I download it

Date of experience: July 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius