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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Henry W.
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Clean and easy to use, with features that allowed me to include all my relevant experiences.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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Very well laid out site
July 27, 2022

Very well laid out site. Easy to use and upload information and a previous resume.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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Didn't realize this was going to cost money after spending a lot of time inputting the information.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jen,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Nishant E.
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Great
July 27, 2022

Great. However it would be great to have the format changes to adjust education, experience, skills up or down.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow Marlow R.
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Restructuring my resume was very easy and I was able to compile the info into one page.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Delores I.
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It said free yet after I finished my resume it ask for card number and then I have to cancel

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Delores,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Renzo X.
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Easy & fast made it so much simpler than any other site

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Lorraine D.
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I have had a horrible time getting it printed. This is my 4 th time typing it

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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It was all good til I found out I had to pay for my resume. But I suppose I do understand you guys need to make money too, so it's fine.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ALISSA B.
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Made this task very simple
July 26, 2022

Made this task very simple. I have been putting this off for weeks.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Alesha Z.
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It is advertised as free but after you spend all the time making it it makes you pay for it..

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Alyssa C.
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Its a good website but it is advertised as free which it is not.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Antoinette K.
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Easy to complete and I love all of the different style choices!

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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SO great!
July 26, 2022

SO great! This cut so much time out of a typically long, drawn-out task.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow zacharyrae D.
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I am unsure of whether I can come back and edit this later.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Renee K.
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Everything was accessible and easy to work with in completing my resume.

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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My wife has seen many resumes
July 26, 2022

My wife has seen many resumes. This is the best she has ever seen

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Joshua Y.
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Clean process, But the false advertising claims it's free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Joshua,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Cherie C.
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I really love this they help you fill out your resume give you lots of options to choose from it is so easy!

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Richard E.
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Honestly, super easy to use and I just had to fill out basic info and it made everything perfect for me

Date of experience: July 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius