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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow RILEE H.
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Really easy to navigate and looks simple organized

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
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Easy to understand navigate and may options to choose from.
Thank you

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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...
July 28, 2022

...

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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You should just charge a one time fee per download, or at lease let that be an option. We shouldn't have to subscribe to a monthly service for EVERYTHING. Please ensure my plan is cancelled before the next charge. I do not want to continue the service past the initial resume download.

Date of experience: July 27, 2022
Australia
1 review
0 helpful votes
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Positive so far
Have had issues with other sites in the past

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
Follow Erik S.
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Quick and easy service to use, lots of professional looking resumes and easy to upload my existing resume and add useful content via site suggestions. Happy with my purchase!

Date of experience: July 27, 2022
New Jersey
1 review
0 helpful votes
Follow Averi D.
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No reason for charge and it should have been brought up earlier in the process, the 24.95 fee if the subscription is not canceled is absurd

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
Follow Taylor R.
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Great loved everything about it, options were perfect

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I really liked that it adds skills and other suggestions in for you based off of your previous experience

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
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Wouldn't accept first form of payment, was very frustrating, my bank thought it might be a fraudulent charge. Otherwise been very good :)

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Ilani R.
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Absolutely great!
July 27, 2022

Absolutely great! It was simply, easy & fast. I love it! Thank you

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Good but you should tell there is a cost before we begin. How do I cancel once I get it printed?

Date of experience: July 27, 2022
Colorado
1 review
0 helpful votes
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First time doing a resume it was very easy thank you

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Great!
July 27, 2022

Great! Had a wonderful time inputting my information. Suggestions were a big help.

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Vermont
1 review
0 helpful votes
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The advertisements said free...
August 26, 2022

The advertisements said free... to but to get the resume I spent an hour plus creating I had to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Sandra,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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User friendly
July 27, 2022

User friendly. Frustrating it asks for money at the end.

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
Follow Jessica R.
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Wow, what a wonderful way to update and assist me in getting a fresh look to my resume!

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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The resume builder was great, but I chose this because it was advertised as free, and that is not accurate

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
2 reviews
0 helpful votes
Follow Pamela S.
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This site was very helpful in completing my resume. It has been awhile since I was in the active workforce.

Date of experience: July 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Very easy!
July 27, 2022

Very easy! Excellent experience. I love the guidance that comes with it.

Date of experience: July 27, 2022