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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Really easy to navigate and looks simple organized
You should just charge a one time fee per download, or at lease let that be an option. We shouldn't have to subscribe to a monthly service for EVERYTHING. Please ensure my plan is cancelled before the next charge. I do not want to continue the service past the initial resume download.
Positive so far
Have had issues with other sites in the past
Quick and easy service to use, lots of professional looking resumes and easy to upload my existing resume and add useful content via site suggestions. Happy with my purchase!
No reason for charge and it should have been brought up earlier in the process, the 24.95 fee if the subscription is not canceled is absurd
Great loved everything about it, options were perfect
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I really liked that it adds skills and other suggestions in for you based off of your previous experience
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Wouldn't accept first form of payment, was very frustrating, my bank thought it might be a fraudulent charge. Otherwise been very good :)
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Good but you should tell there is a cost before we begin. How do I cancel once I get it printed?
First time doing a resume it was very easy thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great! Had a wonderful time inputting my information. Suggestions were a big help.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
The advertisements said free... to but to get the resume I spent an hour plus creating I had to pay.
Hello Sandra,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
User friendly. Frustrating it asks for money at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wow, what a wonderful way to update and assist me in getting a fresh look to my resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
The resume builder was great, but I chose this because it was advertised as free, and that is not accurate
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This site was very helpful in completing my resume. It has been awhile since I was in the active workforce.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy! Excellent experience. I love the guidance that comes with it.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius