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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Nice format just didn't know i had to pay till the end
After searching several sites for the easiest to complete and best looking resume template, I found ResumeGenius. It is a great setup for creating & altering resumes. It walks you through each section and you can log in at anytime to update the information. However, you should know that customers will be charged a fee, of at least $2.95 plus an international fee if they continue. Also, be sure to verify the format because printing the documents can split the section title from the accompanying information. I am pleased with the results.
Hello Mesia,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This was advertised as free, but when I went to download, I couldn't get the resume without paying a fee. Not cool.
Hello Julie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Says free resume then makes you pay at the end of filling it out
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Charging a fee after putting in 45 minutes of work is not cool
Hello Caleb,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Easy to follow, love the templates and suggestions!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Advertised as free but lets you complete your resume before charging you and sticking you with a 14 day trial!
Hello Garner,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
$#*! you it was supposed to be free and then you trapped me
Hello Carlo,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Amazing I would recommend to anyone wanting a professional resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
When called answered and customer service was very helpful and knowledgeable.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love different resumes available and the ease of the website.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Would like to adjust the layout of the templates it provides
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to fill in and get a professional resume'
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I've never had such a smooth time on a resume in my life!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Great I had no problems to navigate through the process and it is very resourceful
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The resume turned out really nice and it was simple to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was super easy and helpful! I created a professional looking resume from scratch in 30 minutes.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Advertised that a resume could be made and received for free, after making a resume it made me pay money for it.
Hello Connor,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Great format and very easy to put together and very professional
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius