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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Brent V.
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Very straight forward and insightful on what should be seen on a resume.

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
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Great
August 4, 2022

Great. Very easy to use. Thanks again for the help!

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Very miss leading as advertised as free and than at the end after you put all the work you guys ask for a payment

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Martin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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It was not free
September 3, 2022

It was not free. It did not generate an objective after asking the questions.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Dawn,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Don't tell me I can do it for free then turn around and bill me!

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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You say its free and then make people pay money to get the resume.

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
2 reviews
0 helpful votes
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Cannot believe how easy this was!
August 4, 2022

Cannot believe how easy this was! I thought it would take me hours!

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Good clean straight forward process. Well Done. Up to this point in the process

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
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The help on resume is good, putting in payment info had to be manually input

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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You advertise as a free service then after spending all that time doing there is a charge to get it. The old bait and switch

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Joan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Says its free until you get to the end and realize it isnt free yeah its cheap but just false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Gavin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Christian B.
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Easy to create and update an old resume to a modern one.

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Offering free and then pulling a bait-and-switch to get money your not actually owed is tatamount to theft. If I didn't need to get this done now, I wouldn't waste my time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Ryan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Evan S.
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It was an easy process for a first time resume builder

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Rae E.
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I look up 100% free resume maker, you guys are the first to pop up then you charge money at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Rae,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Troy I.
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Everything was best format and quality was worth the amount

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Ayodeji U.
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Very easy steps to follow and makes the whole process seamless

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Great, just the billing online was having difficulty yesterday.

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Eddie L.
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Thank you very much for a professional job that you guys have for deformed I appreciate everything good

Date of experience: August 3, 2022
Florida
1 review
0 helpful votes
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*******531
August 3, 2022

*******531

Date of experience: August 3, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius