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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I wish to not pay for the 24 dollars, and im gonna cancel as soon as i get my pdf, but overall nice.
Helped me make a presentable resume since I'm new to the workforce
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The resume site helps a lot on how to organize and prioritize the jobs. It was just simple.
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Resume Genius
The Paid trial period is a reasonable ask but the 25 dollar fee for not cancelling in the fine print seems a bit predatory.
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Resume Genius
Difficult to see whole resume for editing. Then I have to pay to be able to edit and use my saved work!
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Resume Genius
I was so stressed about building a resume but this was amazing and so easy to use. Thank you.
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Resume Genius
Loved the easy process and how they added relative skills to add onto your list
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Resume Genius
The template was easy to navigate, but I've not yet finished downloading or receiving the finished product, so a little early to rate
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Have a great day,
Resume Genius
I would rather not be lured into spending half an hour building the so called free resume until I am forced at the very end to pay
Hello Cielo,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Easy overall just damn good. Would have liked more templates though.
Excellent and professional approach. Will use it again
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Have a great day,
Resume Genius
Very helpful in reconstructing a professional resume.
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Resume Genius
My only complaint is that y'all made it so that instead of pressing a button in settings to cancel my membership I have to call customer service.
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Resume Genius
I can accept the $2.95 charge but what is with the $34 per month charge
Hello Susan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
My resume requires a bit of unique rearranging of the sections due to my field of work. I don't know yet if the full paid version will include the ability to do this, but so far I don't see a way to, so I imagine having to do this manually after saving a copy to my pc. Beautiful resume aside from that though.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very quick and easy would have made 5 star but dident say i had to pay but overall good site
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Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good experience but I had no idea there was a charge until the end of the process.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Literally wrote my entire resume in under an hour, and it looks so much better using their templates and such than i ever would've done by myself lol.
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Have a great day,
Resume Genius
This is one of the best websites for Resumes so easy to use
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius