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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Rachel Z.
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I wish to not pay for the 24 dollars, and im gonna cancel as soon as i get my pdf, but overall nice.

Date of experience: August 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Helped me make a presentable resume since I'm new to the workforce

Date of experience: August 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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The resume site helps a lot on how to organize and prioritize the jobs. It was just simple.

Date of experience: August 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Richard R.
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The Paid trial period is a reasonable ask but the 25 dollar fee for not cancelling in the fine print seems a bit predatory.

Date of experience: August 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Difficult to see whole resume for editing. Then I have to pay to be able to edit and use my saved work!

Date of experience: August 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Christie E.
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I was so stressed about building a resume but this was amazing and so easy to use. Thank you.

Date of experience: August 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Darleen S.
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Loved the easy process and how they added relative skills to add onto your list

Date of experience: August 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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The template was easy to navigate, but I've not yet finished downloading or receiving the finished product, so a little early to rate

Date of experience: August 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Cielo N.
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I would rather not be lured into spending half an hour building the so called free resume until I am forced at the very end to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Cielo,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Easy overall just damn good
August 7, 2022

Easy overall just damn good. Would have liked more templates though.

Date of experience: August 6, 2022
Pennsylvania
1 review
0 helpful votes
Follow Maurice D.
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Excellent and professional approach. Will use it again

Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Janisha F.
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Very helpful in reconstructing a professional resume.

Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Nina H.
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My only complaint is that y'all made it so that instead of pressing a button in settings to cancel my membership I have to call customer service.

Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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I can accept the $2.95 charge but what is with the $34 per month charge

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Susan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Melney M.
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My resume requires a bit of unique rearranging of the sections due to my field of work. I don't know yet if the full paid version will include the ability to do this, but so far I don't see a way to, so I imagine having to do this manually after saving a copy to my pc. Beautiful resume aside from that though.

Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Very quick and easy would have made 5 star but dident say i had to pay but overall good site

Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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. *******8910
August 6, 2022

. *******8910

Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Good experience but I had no idea there was a charge until the end of the process.

Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Charles C.
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Literally wrote my entire resume in under an hour, and it looks so much better using their templates and such than i ever would've done by myself lol.

Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Kim R.
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This is one of the best websites for Resumes so easy to use

Date of experience: August 6, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius