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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Says its a free application but then once you've completed your resume and ready to download it requires you to pay. Not very honest.
Very easy to use and helpful suggestions and super cheap if you don't have a resume or need to update it, definitely would recommend to anyone
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
False advertisement, i. E., mentioned in google ads that it was free.
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Resume Genius
Thank you for making this so quick and easy. Stress FREE
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Resume Genius
I love how it gives examples and helps with what to input in different spots…very easy to use Thank You
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Resume Genius
This program is so helpful in selecting specific details to add to my resume
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Resume Genius
GREAT SITE HAPPY SO FAR WITH YOUR PRODUCT. I'D GIVE IT BETTER 4 STARS FOR RATING. 4.5 STARS! THANK YOU
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Resume Genius
The template is easy to used and precise you it gives your resume a professional
look
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Resume Genius
Your terms and conditions should come first not after someone has spent hours building the template
The site was easy to navigate. There should be a free version or at least no payment during the free trial period.
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Resume Genius
Very professional oriented to suit job hunting needs
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Resume Genius
Thank you for your review! Glad we were able to help.
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Resume Genius
The link I clicked through from google said the service was free. That was a lie.
Hello Jeanette,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I was very excited! Thank you very much can i print out my copy please
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Resume Genius
The Website itself is fast, easy, and the formats are good, however the required payment to access your resume is a little bit of a sleazy move, especially putting it at the very end of the creation process.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for helping me with all the professional out looks of a resume threw you guys guidance
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Resume Genius
The price is too high and you spend time typing your resume and than you can not get it unless you pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It is a good resource for resume writing and it is outstanding.
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Resume Genius
Simple and easy to follow with excellent suggestions.
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Resume Genius
Love the format and available choices and assistance.
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Resume Genius
Very helpful in creating my very first professional resume
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius