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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Logan B.
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This said it was free, but it is not really. It is a good program, but misleading.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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I struggle with formatting my resume and often get stuck expressing my work experience. Resume genius was so helpful! I am going to tell everyone I know about it!

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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This is just a VERY expensive service. Especially for a teacher's salary like mine. I am legit poor and spending $25 on a resume/cover letter makes my stomach churn.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
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Wish there were more options for resume templates.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to navigate and fairly helpful, but not free as advertised.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Thank you for your quick assistance app because when your are trying to present your best self. You usually trip, fall, and stumble over everything. This app helped me relax and focus.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Candace L.
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Offered just what I needed and very easy to use and edit if needed

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Didn't realize I would have to enter a longterm committment to get the only resume I need.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
Follow Krista L.
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Seeing the entire resume if more than one page would be best.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Looked up a free template and this popped up first. I went through the whole thing only to realize that you have to pay for a subscription to actually access the resume I built. The fee is only $3 and you can cancel anytime, but I should've been notified before starting the template rather than at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dylan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Brandon Y.
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Great resume building tool, made for quick and easy work.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
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I thought this was a free template but was charged 2.95

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Lyndsey X.
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Quick and easy!
August 15, 2022

Quick and easy! Liked the recommended skills to use for each job.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Really straight forward and amazing at helping build a good resume

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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...
August 15, 2022

...

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
2 reviews
0 helpful votes
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It said it was a free resume maker
September 14, 2022

It said it was a free resume maker. It was not free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jodi,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Great website!
August 15, 2022

Great website! Super helpful and easy to make a resume!

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Sheryl B.
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It is great to be able to quickly update my resume BUT charging me $24.95 for using your template is unacceptable. There needs to be other choices. For example, a one time update charge of $4.95 for someone who isn't going to generate another resume this month. This is why I gave you 4 stars instead of 5.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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I have used Resume Genius for approximately 15 years. I would highly recommend it.

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Super easy to use and made my resume look 100 x better

Date of experience: August 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius