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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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I don't like the false advertisement, that this was a free service, and when I completed my resume it ask me to provide my credit card info

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Thought the service was free, i entered google for "free" services, i dont know how this came up, but i like the presentation, so I will keep it. I hope you dont screw me around when i go to cancel

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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This company lied about getting a free resume. Do not use it if you are looking for a free template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Daniel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Very applicable generic criteria based on Job title

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Joshua N.
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This was about as painless as it gets! Great platform to express yourself on paper!

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Audie R.
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The ad said FREE...
August 16, 2022

The ad said FREE... but to get my finished product I have to pay? Not honest. On your online ad just place the 14 day trial of $2.95 upfront.

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow David H.
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Process has been very user friendly and I love the options for resume formats.

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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A great helping hand with people who would like to learn the basic but detailed format of a resume.

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Berenice A.
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Easy and great help to fill in the blanks when you are drawing a blank

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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I $#*! with them fr ts tok 2 minutes and it was 2 dollars aye!

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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Little cumbersome and I don't know where my resume went at this time

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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The price for this website is outrageous, and was onlhy addressed after resume was created.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Crystal,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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There must be a way to do this without requiring payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Elizabeth,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Shanna M.
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So easy and seriously took away all that stress I was having to get this finished.

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Website said FREE...
August 16, 2022

Website said FREE... but you have to pay a small fee to print and take possession of your resume

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Cynthia N.
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Disappointed in the advertisement that this was "free"

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Trumaine S.
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Excellent I am very satisfied with the help of this website

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
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Where to begin, first I'm doing this on a cell phone. After uploading my old resume, I put my phone down and came back a few minutes later and my resume was gone and the app wanted me to start over. This happened multiple times. Most importantly, when adding references I couldn't continue without knowing an email address. I have multiple former coworkers that don't have email. Very disappointing.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Matthew,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

AE
1 review
0 helpful votes
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...
August 16, 2022

------------

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Zaheer N.
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Easy and user friendly experience
August 16, 2022

Easy and user friendly experience.
Auto renewel with $34 is a cheat/trick to steal money, make it a manual subscription, who ever wants will pay you happily.

Date of experience: August 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius