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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Terry K.
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Easy to follow and helps with everything you're trying to say in the resume.

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Italy
1 review
0 helpful votes
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A genius of a program
August 14, 2022

A genius of a program. So easy to use and professional looking.

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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Amazing
August 14, 2022

Amazing. I had all my information but could not get the format right on my own. Your program turned my resume into exactly what I wanted

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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Fairly simple to input information
August 14, 2022

Fairly simple to input information. I appreciate the examples given.

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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I feel like I am being scammed, I got my resume once for about 4 dollars I believe and had access to it for 2 weeks. I need to edit one part to apply for a different but similar job and now have to pay $25 to get it for four weeks? Why can I not use the cheaper version? The download I have is a pdf and I cannot edit it with the software I already have. This website says you can make a free resume but you have to pay to download. Very scammy and I am very unhappy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Candice,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Katherine K.
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Really nice application helped so much with my resume.

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
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It was easy to add my experiences, edit and the format is amazing

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Came up with search for free listing and is not. Also, does not allow for additional information such as volunteer work.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lisa,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Jakiya A.
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It's easy to navigate and helpful for people like me who know nothing about building a resume!

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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Really like the options available to populate the skills section.

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Rania F.
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Easy to use, fast system, and the resume layouts look professional.

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Chintan C.
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Monthly charge is too high for job seekers, it should be minimised to 2 day access, weekly access or yearly one.

Date of experience: August 14, 2022
Indiana
1 review
0 helpful votes
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State pricing up front
September 13, 2022

State pricing up front. Thought this was free. After wasting my time creating it I bought it. Price is low but it's the fact that cost are hidden until after you've wasted your time. Won't reuse or recommend your product!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Angela,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Tahmaseb Y.
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I didn't know I have to pay until last minute before downloading my resume!

Date of experience: August 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Angela M.
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I Love this program
August 14, 2022

I Love this program. It is very easy and so professional

Date of experience: August 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Nicole U.
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First time making a resume made super easy thank you

Date of experience: August 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
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...
August 13, 2022

...

Date of experience: August 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Brycen B.
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Advertised as a free service, however payment is required to use any of the resume you created. This is only made apparent after spending time creating a resume through the site.

Date of experience: August 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Needed to quickly modernize my resume quickly and Resume Genius made it so simple. Thank you.

Date of experience: August 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Diane C.
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It was quick and easy, especially being able to use an existing resume

Date of experience: August 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius