Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Jody K.
Unfollow Jody K.
Share Review
Report Review

Easy to get through the site
August 19, 2022

Easy to get through the site. Lots of templates to choose from.

Date of experience: August 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Kevim E.
Unfollow Kevim E.
Share Review
Report Review

You should include on the homepage that you only accept CREDIT cards so that people wont waste their time like i did.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kevim,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Alana O.
Unfollow Alana O.
Share Review
Report Review

Love the templates and how the resume is geared towards me being a high school student and making the most out of my experiences

Date of experience: August 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Adam M.
Unfollow Adam M.
Share Review
Report Review

You search free resume template online, only to then have to pay to receive what you thought was free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Adam,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Diana O.
Unfollow Diana O.
Share Review
Report Review

Super easy to use and create a top-notch resume in minutes

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Ricardo D.
Unfollow Ricardo D.
Share Review
Report Review

It made my resume look professional and helped me out with my first one

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Samantha Z.
Unfollow Samantha Z.
Share Review
Report Review

Loved how it gave suggestions to aid in making my resume more professional.

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Henry R.
Unfollow Henry R.
Share Review
Report Review

Saved me so much time with different format options

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Alexzander X.
Unfollow Alexzander X.
Share Review
Report Review

Was told it was free but the price i am okay with it.

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Zachary W.
Unfollow Zachary W.
Share Review
Report Review

Don't tell me its a free resume builder when I have to pay to use the resume once I've built it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Zachary,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Rebecca Y.
Unfollow Rebecca Y.
Share Review
Report Review

Thank you, i liked the choices to increase job skill descriptions

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Curtis J.
Unfollow Curtis J.
Share Review
Report Review

Needed a resume really fast, and this looks clean and good thanks.

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Vermont
1 review
0 helpful votes
Follow Duncan X.
Unfollow Duncan X.
Share Review
Report Review

Advertising free resume building then requiring payment to actually get the resume? Real smart business choices there.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Duncan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Spend all that time creating resume on what was advertised as a free service only to discover at the end that it was not in fact free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Tashema X.
Unfollow Tashema X.
Share Review
Report Review

I had a great experience this resume builder helped make it easier for me to build a great resume something I've struggled with doing. Thank you

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Dawn M.
Unfollow Dawn M.
Share Review
Report Review

Some data is not saved as I work
August 18, 2022

Some data is not saved as I work. Also, there should be an option to manipulate the order of your information

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Dwayne M.
Unfollow Dwayne M.
Share Review
Report Review

This is the easiest website to use for building your resume

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Mallory H.
Unfollow Mallory H.
Share Review
Report Review

Not thrilled that I was prompted to pay a recurring payment after I did all the work to create the resume.

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Katelynne V.
Unfollow Katelynne V.
Share Review
Report Review

Quick, easy and helpful
August 18, 2022

Quick, easy and helpful. I didn't know where to start. Only took me half an hour.

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

India
1 review
0 helpful votes
Follow Amarnath K.
Unfollow Amarnath K.
Share Review
Report Review

In any case, I have no complaints with your resume creator.

Date of experience: August 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius