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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Rhode Island
1 review
0 helpful votes
Follow Carina A.
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Please stop charging money and only advertising that after the resume is made. It's underhanded

Date of experience: August 20, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Chris P.
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Formatting could be a little more flexible, such as indented bullet points and being able to add space between paragraphs.

Date of experience: August 20, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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It was so easy to build my resume
August 20, 2022

It was so easy to build my resume. I love how all the details about skills and jobs already have options to add to your document and you just have to "click off everything that applies".

Date of experience: August 20, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Marlon U.
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ResumeGenius is easy and accessible to use. It was also very intuitive and helpful while I developed my Resume.

Date of experience: August 20, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Tomeka M.
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Awesome very helpful & I like how everything was outline

Date of experience: August 20, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Love this resume site!
August 20, 2022

Love this resume site! Super easy and professional! Also cheap

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Lexie N.
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So far so good will leave a review when I get hired!

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Very user friendly
August 20, 2022

Very user friendly. Straight forward. Great choices for content.

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Amber C.
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It is easy to fill out but when I searched up free resume this one pooped up. The cost is acceptable of $2.95 thank you.

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow James Q.
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Such an easy and straight forward process that made my resume-making woes go away. I spent days looking up examples of resumes, but was able to make a beautiful mock-up to be edited on here in under an hour.

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow John R.
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Love the optional fill in based on the career of choice!

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jaci X.
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Very easy to navigate and add appropriate features!

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Molly D.
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Great website, only issue is when it automatically charges monthly.

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Forrest Q.
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There should just be one charge before download...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Forrest,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Melinda Z.
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Once I actually get to print this, I might go higher... jumping thru hoops at the moment

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Lisa U.
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Great resume builder
August 19, 2022

Great resume builder. Extra points for being able to upload my old one and not have to retype everything out.

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Rachel U.
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I spent a really long time on this resume, only to be prompted for payment ($2.95 today, then they will charge me $25 a month if I forget to cancel in 2 weeks...) ugh. Should have known.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Rachel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow RICHARD C.
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Keep providing an outstanding do it yourself service!

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Jody K.
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Easy to get through the site
August 19, 2022

Easy to get through the site. Lots of templates to choose from.

Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Kevim E.
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You should include on the homepage that you only accept CREDIT cards so that people wont waste their time like i did.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Kevim,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius