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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Overall this is a fantastic resume generator. A was to include explanations for gaps in employment and/or to make small edits to wording would be super helpful.
Easy peasy to create a resume! Only catch? Can't use the resume unless you pay for it
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I thought your service said free resumes... but it cost $2.95 for 7 days. The service said it was free but it was not free. The software was easy to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
False advertising - free resume templates…wait till the end then u find out it ain't free.
Hello Lori,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I searched FREE resume builder and this is not free and I went through all the work just to pay. I will be canceling.
Hello Linda,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I thought I was paying 7.95 for a month and it came up $95. The small print was very small. Also you should advertise the fee at the beginning. This is dishonest business practices. Your link came up when I googled "free resume template".
Hello Elizabeth,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It sucks that y'all charged me for something that was promoted as free.
Hello Talethea,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Dislike the resume being locked out after I am complete. Would prefer an upfront cost.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Said free but had to pay 2.95. That is not the issue but do not need to pay 25.00 a month
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's very deceptive to promote a free resume when in actuality you really do not get one. You get a text version which no one can do anything with. You force people to add their credit cards when you know most will forget then be charged days later.
Hello Kimberly,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Quick and efficient with many templates. Straightforward sections. Very easy to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said free then charged 2.95 then says 24 after false advertising.
Hello Misty,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Resume builder is nice, annoying to go through the process and then expect to pay after putting effort into the resume itself.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy steps to follow and I like the some skills were easy to add
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said free and I just paid you... really not a fan of that type of marketing, but the template was easy to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love using this resume builder for resumes and cover letters.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You are really good at what you and it really really helps a lot.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I liked it. I liked how it had examples really helped make it a lot easier.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Hello Caleb,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius