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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Joanna I.
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Vert difficult to get payment to go through, but I liked how simple and straightforward the resume building process is

Date of experience: September 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

GB
1 review
0 helpful votes
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Looks very professional and the formatting is easy to use.

Date of experience: September 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Noelle M.
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It's great, but don't advertise it's free when it's not.

Date of experience: September 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow ENIOLA I.
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The add says free why am i being charged. Thats fraud

Date of experience: September 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Debra Y.
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It was to the point and fast
September 2, 2022

It was to the point and fast. Now let me see if I got it. Thank you

Date of experience: September 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Singapore
1 review
0 helpful votes
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ITS GREAT BUT I WOULD CHANGE THE SUMMARY A LITTLE ONLY BECAUSE I AM CHOOSING PART TIME HR JOBS WITHOUT EXPERIENCE!

Date of experience: September 2, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Aaron H.
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Automatic renewal and having to subscribe is unnecessary. Have a one time purchase option. And on top of it you cant cancel easily.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Aaron,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Yu X.
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Great, very wonderful
September 2, 2022

Great, very wonderful. Make me easier to apply for job

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow RYAN W.
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Quick and easy
September 2, 2022

Quick and easy. I love being able to upload my old resume and have a head start!

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Malaysia
1 review
0 helpful votes
Follow Alexandra O.
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Very intuitive to build resume and the suggestions are helpful

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Lee L.
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So far so good...
September 2, 2022

So far so good... but it's not over yet... don't have the resume!

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Rigoberto U.
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First time building a resume
September 2, 2022

First time building a resume. I was nerves to start not realizing how easy and user friendly it would turn out.

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Jeffrey M.
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I have been looking for a site like this for 6 months and I am happy as I can be right now I am very very rusty when it comes to preparing my Resume it's been 20 years! Thank you and I recommend to anyone who needs a little or a lot of help!

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Chantel L.
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No paypal, no online option to cancel, stupid price after a small trial

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Chantel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Gabrielle X.
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I wish you didn't have to charge people
September 1, 2022

I wish you didn't have to charge people. But the service is good & worth it.

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Carlyle R.
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Enjoyed and fully completed as per the information shown.

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
2 reviews
0 helpful votes
Follow Darel M.
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I'm appreciative of the service, but at a reasonable rate. I'm not pleased with the annual pricing or the increase to monthly pricing after 24 days. Will certainly be canceling before you can charge me again.

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Aaron G.
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What a great resume building experience
September 1, 2022

What a great resume building experience. Easy to do and fast! Thank you!

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Nicholas O.
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Easy and quick, perfect for preparing first resume

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Samuel E.
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Resume builder works well, but the academic portion requires that you know what degree you're pursuing and when you'll graduate. Not great for someone who doesn't know yet! Also wish there was a one time purchase option, rather than only a bulk yearly or two week then monthly.

Date of experience: September 1, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius