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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Quick and Easy, many options for various professions!
Was kind of shady how you charge at the end like that
Hello Brett,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Advertises as free but charges when you finished. SCAM
Hello Darren,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
First time in 10 years applying for a job. This program truly helped me to focus in on the details that matter, and was flexible in terms of the roles I am applying for.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Very simple, effective, and efficient! Easy to use!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very quick and simple to use. Got a very promising looking resume in just a few minutes
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Horrible site, told me it was free then charged me. If I could rate it 0 I would.
Hello Trey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Résumé's aren't easy to do on your own but with the steps you have it's easy to understand especially the examples
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Template Color combination, font style is really good.
Drawback is about customization, for example I cannot reposition section up or down, change default section name, Custom section cannot use bullet list or bold text for some reason, and I need bullet list to have some more level like microsoft words
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
The program was easy to use and produced a great one page resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy, great variety of templates to choose from.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Did not take my cards with available funds even after using another card with available funds and forced to use my moms credit card instead.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Hope there will be templates to add photos but so far I like it. It was easy to put together
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great website to go to update resume for professional style resume with little effort
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very quick and officiant! Thank you for your service!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Easy format and great help with additional info on resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This site really helped me create the excellent resume for my future career.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This website makes building a resume fun and easy! And somebody named Eve chatted with me and helped me solve my issue with ease!
Thank you for sharing your experience with Eve! We will be sure to pass along your positive comments.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius