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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very quick and officiant! Thank you for your service!
Easy format and great help with additional info on resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This site really helped me create the excellent resume for my future career.
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Resume Genius
This website makes building a resume fun and easy! And somebody named Eve chatted with me and helped me solve my issue with ease!
Thank you for sharing your experience with Eve! We will be sure to pass along your positive comments.
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Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Well organized. Quick setup. Many layoffs to choose from. Great help.
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Resume Genius
States the resume is free then after doing all the work then you have to pay for it and they also want you in a subscription. All I needed was help with one resume since my only access is threw my phone. Whatever it's done but I wouldn't recommend unless you do lots of things like this
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
False advertising by saying free and to much to a resume
Hello Camille,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It seems very user-friendly and quick, but the payment and what's delivered are not clear. Suggest adding more pricing options.
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Have a great day,
Resume Genius
I would've liked the chance for a free trial or at least a virtual place to see my resume information before I had to pony up cash.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I believe it's a scam to advertise that the resume is free but then ask for someone to join a monthly trial once they try to download their document. Ultimately the service isn't free. It's very misleading.
Hello Nadheera,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Helped me work off of my old resume and organize it much better!
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Have a great day,
Resume Genius
I love the way you helped with everything, will recommend this site to all my friends
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Have a great day,
Resume Genius
I was having trouble editing the Career Objectives. Is not working correctly. You might want to have someone test it. Overall is very helpfull! I'm happy with my purchase.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Excellent experience with great suggested bullets to input
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Have a great day,
Resume Genius
The advertisement says you can get one for free but when you are done they charge you. False advertisement!
Hello Matthew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This was very easy to use and took the stress out of creating a resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and nice, modern resume templates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I did this because it was supposed to be free and of course at the end it charges me 2.95 really aggravates me but over all it was a easy resume builder
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use for an older job-seeker. Makes updating and modernizing old style resumes.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius