Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Christie L.
Unfollow Christie L.
Share Review
Report Review

Free until you're ready to download... then we'll take your payment info please! So typical!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Christie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Royal N.
Unfollow Royal N.
Share Review
Report Review

I was told it was free until i finished the resume then you charged me. That is not right

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Royal,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Ana X.
Unfollow Ana X.
Share Review
Report Review

The website is simple to navigate and there are many layouts offered so you can try different styles to the resume. The tips offered online are a bonus.

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Jordan Z.
Unfollow Jordan Z.
Share Review
Report Review

Pretty cool generator since I screwed up the spacing and can't fix it in word

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Jonah G.
Unfollow Jonah G.
Share Review
Report Review

I thought this service was free according to google.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Jonah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Kaylah Y.
Unfollow Kaylah Y.
Share Review
Report Review

Very helpful, makes my resume look like i spent a long time on it when it only took thirty minutes!

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Nicholas N.
Unfollow Nicholas N.
Share Review
Report Review

Good nice and neat I would recommend to people trying to make a resume

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Peter E.
Unfollow Peter E.
Share Review
Report Review

I did not like that i was not informed money was involved until it was done and I had invested a good deal of time.

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Nylasia Y.
Unfollow Nylasia Y.
Share Review
Report Review

Thank you this was great help for me with my resume

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Kassandra K.
Unfollow Kassandra K.
Share Review
Report Review

The resume wizard helped me to gain knowledge of the know-how to create a satisfactory resume

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Andrew T.
Unfollow Andrew T.
Share Review
Report Review

Doesn't make clear that payment is required until after you type resume, very poor practice. I payed to get my resume and now am unsubscribing.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Andrew,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Robyn Z.
Unfollow Robyn Z.
Share Review
Report Review

Love the ease and prompts to assist in constructing my resume.

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow JOSH I.
Unfollow JOSH I.
Share Review
Report Review

The main website says it is absolutely free to build a resume and use it. It is not.

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Laurin K.
Unfollow Laurin K.
Share Review
Report Review

I am blown away by how easy and helpful this was! I have been dreading creating a resume after not working for several years but this made it so much easier!

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Pretty easy just wished I didn't have to pay 3 dollars.

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Amanda T.
Unfollow Amanda T.
Share Review
Report Review

I highly appreciate the bullet point recommendations and the clean resume templates. This helps me feel more confident in my ability to get a job.

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

Its not truly free!
September 7, 2022

Its not truly free! Which is frustrating when you take the time to build it and then have to pay to even send or download it.

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Akima D.
Unfollow Akima D.
Share Review
Report Review

Quick and Easy, many options for various professions!

Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Brett Z.
Unfollow Brett Z.
Share Review
Report Review

Was kind of shady how you charge at the end like that

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Brett,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Darren C.
Unfollow Darren C.
Share Review
Report Review

Advertises as free but charges when you finished. SCAM

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Darren,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius