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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I like how it gave suggestions to help with wording.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Your ad and google description said it was free and its not, so I feel bamboozled
Hello Caitlynne,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Prices should be communicated before inputting information
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing and would definitely recommend it to my other friends.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I got what I wanted with no problem so far. Thank you.
Should mention to people is it a subscription prior to them completing the process.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use, but doesn't have all the fields I was hoping. Not free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Extremely easy to professionally word your skill set and sell your talents.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good Service, professional display and ease of use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Excellent easy to insert all work experiences etc.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Worth the $3! Very straight forward and easy to understand.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very professional key points when adding experience to any job title.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
VERY helpful-----and I would imagine a lot of people are reluctant because of all of the "verbiage" that is involved with skills... education... etc. This was not difficult, and I'm glad I found you guys!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Don't really want service and i know your banking on me forgetting to cancel before it renews and i just don't care for that tactic even though i get the use of it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good so far. Eager to see what is available and how it works after my payment.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Will be a pleased customer once I receive my resume and as long as I don't have any problems with canceling the subscription I only needed to create one up to date resume don't need anything else thanks
Hello Bobby,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was so easy to use and did a great job building my resume for me.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The said free and after that work creating the resume you asked for money at the end
Hello Sherry,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Easy to use, great ideas and inspiration for resumes
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius