On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I wish it were free, but I love the resume format.
Very user friendly, helps reduce headache with resume building
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
What a huge help and relief. Saves me so much stress and over thinking. Better than what I would've came up with
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good and satisfactory information gathering. Clear, defined parameters, nice
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thought it was 100% FREE. Then realized only the templates are free not the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far So good, hopefully it will be easy to cancel before the 14 days ends
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This made my life soooooo much easier. Thank you!
I would only say that more creative and modern templates would be great, but overall, super impressed.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great site, I've used many times for internal job applications at my company with a lot of success.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
SO easy to use and feel like I'm updated to present job search styles.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy with lots of useful tips and differently styled templates!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Seriously? I typed in free resume builder into google and this came up, built my resume which took forever then I had to pay for it anyway in the end? Cool, thanks for wasting my time.
Hello Brendon,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Said it was free and then after the fact sends me to a checkout page
Hello Eoin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Amazing and very easy to use. Very happy I found this site, it has been a such a good resource.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
$#*! design. Made it sound like $#*! was free, THEN get hit with the paywall AFTER the person goes through the process of making a resume. Ya'll know what you're doing
Hello Spencer,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
There is a bit of deception on the payment options. The ambiguity comes in the form of stating the cost for monthly access to my resume is $14.95 however, you charge $14.95 per day for a month. That is deceptive!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This service is new to me. Completely welcomed and appreciated. Minimized anxiety regarding the task at hand. Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great good ill just download and check how my resumes come out
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome! User friendly and the visual is so professional.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I like how it gave suggestions to help with wording.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Your ad and google description said it was free and its not, so I feel bamboozled
Hello Caitlynne,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius