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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Lied ab being free so they are $#*!ing $#*!s but they were helpful $#*!s so whatever
Very easy to access and follow steps without frustration
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I have not made a resume in 20 years, so having examples like this helped tremendously
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I haven't written a resume in a very long time. This was really helpful!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I really struggle with writing about myself and job duties. It was nice to see it all laid out for me. Helped to create a professional resume without having to overthink it.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
This is made simple and very effective for updating my resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I feel a little held hostage by the charge at the end... it should be in the beginning.
Hello Doug,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I really needed help building a resume and cover sheet, this builder is amazing.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quality product but very misleading as to being a free resume building tool until you spend a long time doing it. Then at the very end you have to put in a credit card to get access to the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very simple to use and helped very much with every step
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy. Cute templates to use, with lots of great help to fill out resume and cover letters
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super easy and guided the whole way to make my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Simple and straight forward, no design background needed. :)
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to navigate, and was helpful with giving suggestions for wording.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You state free download and though its cheap its not free. False advertisement and you don't find out till after you did all the filling out. Just annoying and false.
Hello Dakota,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
An efficient resume builder. Easy to build a quality resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your help. Your prompts and suggested wording/phrases were very helpful.
Thank you,
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was advertised as free but you have to pay if you want the resume at the end. Total false advertising!
Hello Julie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Quick and easy to use, great formats to choose from.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Absolutely bs concept. Tell people its free and then charge them after they do 20mins of work on their resume. Instantly canceling this subscriptions. Garbage sales/marketing technique to sucker people in.
Hello Kyle,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius