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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You state free download and though its cheap its not free. False advertisement and you don't find out till after you did all the filling out. Just annoying and false.
An efficient resume builder. Easy to build a quality resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your help. Your prompts and suggested wording/phrases were very helpful.
Thank you,
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was advertised as free but you have to pay if you want the resume at the end. Total false advertising!
Hello Julie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Quick and easy to use, great formats to choose from.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Absolutely bs concept. Tell people its free and then charge them after they do 20mins of work on their resume. Instantly canceling this subscriptions. Garbage sales/marketing technique to sucker people in.
Hello Kyle,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very easy to use and offers a ton of helpful options specified to your career choice or job title.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good but be could be better with spelling checks and grammatical error checks
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I have a good impression so far but need to continue with writing for a final review.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
That called free now every 3 week payment is $24.00 please lower your price
Hello Shafak,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It's not clear there is a charge until after you spend an hour creating your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
A clean format with helpful suggestions to boost the concise narrative of an individual's qualities.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thorough, but simple way to get great help updating a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great website, unfortunately I cant edit one of my employment info on page.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Supposed to be free but i was charged for a trial after i created my resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was pretty good, but I wasn't expecting the random charge. That was kinda sucky. Also, not too many listed jobs.
Hello Bailey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Love how easy everything is hate that you have to pay but considering $3 for a beautiful easily made resume ill take it!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Bull$#*! goddamn money racquet. Free my rebel $#*!. Says it's free charges you to complete. $#*!ing joke man.
Hello Coy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Dakota,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius