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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Dakota G.
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You state free download and though its cheap its not free. False advertisement and you don't find out till after you did all the filling out. Just annoying and false.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dakota,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Noah S.
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An efficient resume builder
September 27, 2022

An efficient resume builder. Easy to build a quality resume.

Date of experience: September 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Karen T.
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Thank you for your help
September 27, 2022

Thank you for your help. Your prompts and suggested wording/phrases were very helpful.
Thank you,

Date of experience: September 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Julie Q.
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This was advertised as free but you have to pay if you want the resume at the end. Total false advertising!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Julie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Allan D.
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Quick and easy to use, great formats to choose from.

Date of experience: September 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Absolutely bs concept
October 27, 2022

Absolutely bs concept. Tell people its free and then charge them after they do 20mins of work on their resume. Instantly canceling this subscriptions. Garbage sales/marketing technique to sucker people in.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kyle,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Jame K.
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Very easy to use and offers a ton of helpful options specified to your career choice or job title.

Date of experience: September 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ghana
1 review
0 helpful votes
Follow RICHARD V.
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Good but be could be better with spelling checks and grammatical error checks

Date of experience: September 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Switzerland
1 review
0 helpful votes
Follow Martin Z.
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I have a good impression so far but need to continue with writing for a final review.

Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow SHAFAK E.
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That called free now every 3 week payment is $24.00 please lower your price

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shafak,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Maine
1 review
0 helpful votes
Follow TANNER V.
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It's not clear there is a charge until after you spend an hour creating your resume.

Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Maureen N.
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A clean format with helpful suggestions to boost the concise narrative of an individual's qualities.

Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jeff R.
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Thorough, but simple way to get great help updating a resume.

Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Marie-Michele O.
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Great website, unfortunately I cant edit one of my employment info on page.

Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow LISA N.
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Supposed to be free but i was charged for a trial after i created my resume

Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow DOYIN E.
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Great
September 26, 2022

Great.
I got variety of resume formats.
Thank you.

Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Bailey C.
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It was pretty good, but I wasn't expecting the random charge. That was kinda sucky. Also, not too many listed jobs.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bailey,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow DANNY F.
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...
September 26, 2022

...

Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Joseph I.
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Love how easy everything is hate that you have to pay but considering $3 for a beautiful easily made resume ill take it!

Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Coy J.
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Bull$#*! goddamn money racquet
October 26, 2022

Bull$#*! goddamn money racquet. Free my rebel $#*!. Says it's free charges you to complete. $#*!ing joke man.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Coy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius