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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Cannot drag around the fields in the same form section for sections beside Skills.
It was good i liked how you guys have examples of thing on the right hand side of the screen
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I definitely recommend using this site to build your resume
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Resume Genius
Like the templates. Personalization isn't as straight forward as I'd like but being Word compatible, I'll make those changes following.
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Resume Genius
This was such a convenient, helpful, easy tool to use thankful.
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Resume Genius
Great service and fast paced. Good recommendations
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Resume Genius
By far the fastest and very user friendly Resume builder. Thank you!
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Resume Genius
Advertised as free, spent a lot of time on it, then made me pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
Good, on point but always have to pay and very pricey.
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Resume Genius
I have a great experience at food service business
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Resume Genius
Templates were easy to use and guides were extremely helpful.
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Resume Genius
Amazing and very helpful. Will recommend to anybody looking for a resume!
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Resume Genius
This was an easy site and template to use. I am excited about my resume!
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Have a great day,
Resume Genius
False advertising making it seem like the template is free when it isn't.
Hello Violet,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
You said it was free hope this it's good you said have a lot of professional views
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Resume Genius
Thank you so much for the help. It is very hard for me to explain on paper on what I do. I hope this really helps me.
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Resume Genius
It was so easy and took less than 15 minand my resume was the best I've ever had!
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Resume Genius
Lied ab being free so they are $#*!ing $#*!s but they were helpful $#*!s so whatever
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Resume Genius
Very easy to access and follow steps without frustration
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius