Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Spencer P.
Unfollow Spencer P.
Share Review
Report Review

Super helpful and has given me the best way to professionally represent myself

Date of experience: September 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Carol Q.
Unfollow Carol Q.
Share Review
Report Review

It so easy to create a rough CV that I can revise after doing more research, to ensure I have the best product possible. I thought this would take hours, not minutes. I couldn't be more pleased.

Date of experience: September 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Bonita A.
Unfollow Bonita A.
Share Review
Report Review

I am pleased with the experience from this site. I would recommend it to anyone

Date of experience: September 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Chris F.
Unfollow Chris F.
Share Review
Report Review

Good online tool
September 19, 2022

Good online tool. Assuming I am able to cancel without fee at any time after my 14 days.

Date of experience: September 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Olivia Y.
Unfollow Olivia Y.
Share Review
Report Review

It would be great it was a free resource, but it is a really helpful tool.

Date of experience: September 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow lesa M.
Unfollow lesa M.
Share Review
Report Review

Love it!
September 19, 2022

Love it! It's so easy and it only takes minutes not hours

Date of experience: September 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Rhonda Q.
Unfollow Rhonda Q.
Share Review
Report Review

It says it is free, yet I cannot get the actual resume I just built without signing up and putting in my credit card to be charged. Oh and then you have to discontinue service or continue to be billed monthly!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rhonda,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Rodney L.
Unfollow Rodney L.
Share Review
Report Review

Great!
September 19, 2022

Great! Love how easy the process of creating the resume was!

Date of experience: September 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Angelica J.
Unfollow Angelica J.
Share Review
Report Review

It's a lot of help I recommend it to everybody that needs a resume

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Katie X.
Unfollow Katie X.
Share Review
Report Review

It was very helpful and useful in assisting me with creating my resume for a promotion at work

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Skyler Z.
Unfollow Skyler Z.
Share Review
Report Review

Would be great to have more power over editing. The first template I chose had some weird formatting (specifically the 'Education' section put the city of the college on two different lines) that I could not correct, forcing me to choose a different, less attractive template.

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Shawna H.
Unfollow Shawna H.
Share Review
Report Review

Misleading
October 19, 2022

Misleading. I thought my document was a free template. Disappointment for the false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shawna,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Denice I.
Unfollow Denice I.
Share Review
Report Review

It was quick
It asked precise questions job seekers want
It was easy

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Shayla Q.
Unfollow Shayla Q.
Share Review
Report Review

The header for resume genius stated that it would be free and after taking almost an hour to put together my resume for a new job, I was asked to pay $3.00. This is very inconvenient being that I could have just used Microsoft word to make it instead.

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jeremiah Q.
Unfollow Jeremiah Q.
Share Review
Report Review

This application literally guides your steps all the way to the end

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Aaron A.
Unfollow Aaron A.
Share Review
Report Review

Simple and straightforward
September 18, 2022

Simple and straightforward. Nice bullet points for job details. Reasonable price.

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Pasindu W.
Unfollow Pasindu W.
Share Review
Report Review

It says free :( but thank you for such a nice resume builder :)

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Cole I.
Unfollow Cole I.
Share Review
Report Review

The suggestions were the best part
September 18, 2022

The suggestions were the best part. Made the process way more tolerable.

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Scott Y.
Unfollow Scott Y.
Share Review
Report Review

It was easy to transition an old resume to a new resume

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Hassan V.
Unfollow Hassan V.
Share Review
Report Review

An easy way to express yourself with a great assistant

Date of experience: September 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius