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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Kaprelian O.
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Love love love it
October 6, 2022

Love love love it. Very user friendly and easy to tailor to different job descriptions, experience levels and skill sets.

Date of experience: October 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Great but ther e should be "stay at home mom" experiences and skills"

Date of experience: October 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Great auto generated options with the option to edit them to match my expertise.

Date of experience: October 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Why would you make me fill all this out just to tell me i need to pay 3$ for it. You animals

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Josephine,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very easy to navigate...
October 6, 2022

Very easy to navigate... easier then what I thought

Date of experience: October 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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It was easy
October 6, 2022

It was easy. Anybody can use this and make a professional resume with no problems

Date of experience: October 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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Love how everything is laid out, so user-friendly!

Date of experience: October 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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I wish I found this sooner!
October 6, 2022

I wish I found this sooner! The overall user experience has been very smooth and intuitive. Thanks! Great website/product!

Date of experience: October 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Japan
1 review
0 helpful votes
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Phone number field doesn't allow for international addresses in Safari
I live in Japan and my phone number is formatted +81 xx xxxx xxxxx

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Bhawna L.
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Resume genius is a very good to make excellent resume. I really like it.

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Great customer service in chat; Chris was very helpful

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing your experience with Chris! We will be sure to pass along your positive comments.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Kelin B.
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Dishonest service that let me build the entire resume *before* I found out that there's no option to save it in *any* capacity without paying for a premium service, therefor making using it at all without paying literally useless. I will not be renewing my membership under any circumstance, and am only making the first payment because I have literally no other option available to me.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kelin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Quick and easy
October 6, 2022

Quick and easy. Variety of options to choose from.

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Should get at least a basic freebie before having to pay anything at all. 4/5

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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It makes an amazing resume I love the built in bullets based off of your job title and the format is great!

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Brandon C.
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Easy to navigate the website and build a reasonably customized resume.

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
2 reviews
0 helpful votes
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Definitely a better layout than other resume sites

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Would have been 5 but payment was difficult and would not accept the visa card I wanted to use.

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
2 reviews
0 helpful votes
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So glad to find Resume Genius
October 5, 2022

So glad to find Resume Genius. I had not updated my resume in years. By using Resume Genius, I was able to update it in a few minutes.

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I'm not entirely sure what you've done for me, other than parsing out my resume and reformatting it.

Date of experience: October 5, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius