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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Love love love it. Very user friendly and easy to tailor to different job descriptions, experience levels and skill sets.
Great but ther e should be "stay at home mom" experiences and skills"
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great auto generated options with the option to edit them to match my expertise.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Why would you make me fill all this out just to tell me i need to pay 3$ for it. You animals
Hello Josephine,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very easy to navigate... easier then what I thought
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Have a great day,
Resume Genius
It was easy. Anybody can use this and make a professional resume with no problems
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love how everything is laid out, so user-friendly!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I wish I found this sooner! The overall user experience has been very smooth and intuitive. Thanks! Great website/product!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Phone number field doesn't allow for international addresses in Safari
I live in Japan and my phone number is formatted +81 xx xxxx xxxxx
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume genius is a very good to make excellent resume. I really like it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great customer service in chat; Chris was very helpful
Thank you for sharing your experience with Chris! We will be sure to pass along your positive comments.
Regards,
Resume Genius
Dishonest service that let me build the entire resume *before* I found out that there's no option to save it in *any* capacity without paying for a premium service, therefor making using it at all without paying literally useless. I will not be renewing my membership under any circumstance, and am only making the first payment because I have literally no other option available to me.
Hello Kelin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Should get at least a basic freebie before having to pay anything at all. 4/5
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Have a great day,
Resume Genius
It makes an amazing resume I love the built in bullets based off of your job title and the format is great!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to navigate the website and build a reasonably customized resume.
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Have a great day,
Resume Genius
Definitely a better layout than other resume sites
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Have a great day,
Resume Genius
Would have been 5 but payment was difficult and would not accept the visa card I wanted to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So glad to find Resume Genius. I had not updated my resume in years. By using Resume Genius, I was able to update it in a few minutes.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I'm not entirely sure what you've done for me, other than parsing out my resume and reformatting it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius